Service Advisor – Jeff Haas Mazda
Fred Haas Companies Houston
Service Advisor – Jeff Haas Mazda
Our Service Advisors are the face of our service department. That means greeting every customer with a smile and using your customer driven personality to understand their repair needs while making them feel confident that these repair needs will be met.You’ll also act as the liaison between the customer and our Service Technicians, ensuring you are keeping the customer up to date on repair times, estimates, and when the vehicle is ready for pick up.
On a typical day, this will include:
- Upselling additional services using low pressure, high integrity methods
- Providing accurate repair/maintenance estimates
- Adhering to policies on vehicle care and operation
- Following up on each repair, keeping customers informed of progress, and notifying customers when vehicles are ready for pick up
- Reviewing and explaining repairs and associated costs with customers
- Handling minor customer concerns and complaints and keeping the Service Manager informed of potential issues
- Maintaining Customer Satisfaction Index (CSI) scores in accordance with dealership standards
- A competitive salary
- A great working environment where you’ll be supported by a team of professionals
- Medical, Dental & Vision Insurance
- 401K Retirement Savings Plan
- PTO
- Discounts on vehicle purchases
- Advancement opportunities for high performers
About
The biggest difference our customers and guests experience at Fred Haas Companies is a dedicated staff of friendly, well-trained, and experienced employees. Reflecting the diversity of Houston today, the Fred Haas staff includes the best and the brightest of many different cultures, speaking many different languages.The result has been continuous recognition from the automotive industry in every aspect of the business. Fred Haas Companies is continuously recognized by several industry awards as a leader among its peers. Fred Haas Companies has a long-standing tradition of excellence and guest-satisfaction and we are seeking team members who have the highest level of integrity, are self-motivated and have a desire for a long-term career.
Team GillmanHouston
Position: Experienced Automotive Service Advisor with 3+ years minimum experience
Location: Team Gillman Dealership
Role Overview:
We are seeking a skilled Service Advisor who excels in customer service and can effectively bridge communication...
Houston
Overview:
The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service...
Team GillmanHouston
Service Advisor – Automotive
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make...