Administrative Assistant

We are offering a long term contract employment opportunity in Houston, Texas for an Administrative Assistant in the customer service industry. As an Administrative Assistant, you will be responsible for a variety of tasks including customer service, data entry, and correspondence via email.

• Responding to inbound calls and providing exceptional customer service
• Handling inbound and outbound calls professionally
• Entering and updating data accurately and efficiently
• Corresponding with customers via email to resolve inquiries and issues
• Utilizing Microsoft Office applications, including Excel, Outlook, PowerPoint, and Word
• Scheduling appointments and managing calendars effectively. • Proficiency in answering inbound calls, ensuring client inquiries are addressed promptly and with a detail-oriented approach.
• Demonstrated excellence in customer service, with the ability to effectively resolve customer issues and maintain positive relationships.
• Proven experience in data entry, with a focus on accuracy and attention to detail.
• Skilled in email correspondence, ensuring clear and detail-oriented communication with both internal and external stakeholders.
• Ability to handle both inbound and outbound calls, managing a high volume of customer interactions.
• Proficiency in Microsoft Excel, with the ability to create, manage, and analyze data sets.
• Experience with Microsoft Outlook for email management, scheduling, and task organization.
• Proficiency in Microsoft PowerPoint, with the ability to create detail-oriented presentations.
• Proficiency in Microsoft Word for document creation, editing, and formatting.
• Experience in scheduling appointments, ensuring all meetings are well-coordinated and stakeholders are informed in a timely manner.