RM2 HIPP/IPPA Customer Care Representative
MMC Group Austin
The Customer Service Representative (CSR) will take inbound calls from clients and potential clients on a daily basis.
In addition other function duties will be required including check processing and insurance examination.
The CSR will also perform other duties as assigned.
In addition other function duties will be required including check processing and insurance examination.
The CSR will also perform other duties as assigned.
- Take inbound calls from clients
- Function based processes
- Accurately enter case notes into database
- Maintain quality score of 97 or better
- Special research
- Perform other duties as assigned
- Observe professional standards of conduct, including attendance, professional behavior, and dress code.
Austin
Overview:
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