Cage Supervisor

Overview:

SUMMARY

This position will be responsible for the overall cage operation in the absence of the Cage Manager.

We will never communicate with you via text message to discuss or schedule job interviews. We will never ask you for any personal information over the phone, via email or via text.

Responsibilities:

• Acknowledge and greet customers in a friendly and courteous manner.
• Assist customers in any grievance or complaint.
• Sell chips to Runners and Dealers.
• Cash out customers.
• Issue Dealer banks.
• Maintain a “bank” when necessary
• Issue Restaurant and Deli/Snack Bar Cashier’s banks.
• Complete customer Cash advances
• Assist customers in transactions of their “player banks”.
• Accept authorized markers and sell chip to players accordingly.
• Be aware of any counterfeit currency and report to the manager immediately.
• Maintain a professional appearance and attitude at all times.
• Coach and Counsel employees
• Have input regarding staff annual performance reviews.
• Properly and Fairly assign stations for cashiers
• Complete required daily reports
• Ensure count team is properly staffed
• Abide by Human Resources and Company policies and procedures.
• Perform all other work-related duties as assigned by Management.

• 1-3 years of Gaming(preferred) cashier supervisor experience
• Previous Gaming Cage Cashier experience

• HS Diploma or GED
• Associate Degree in Business or related field preferred.

• Must be able to accurately count and perform basic Math

• Must be able to effectively communicate in English both verbally and in writing
• Bi- Lingual skills preferred

• Must be able to obtain & maintain a Gardena City Wok Permit
• Must be able to obtain & maintain a State of California Key Employee License.

• Must be able to Stand and or Sit for long periods of time