Wilmington - Billing Manager/Office Manager

We are offering an exciting opportunity for a Billing Manager/Office Manager in Wilmington, Delaware. This role is crucial to our operations in the healthcare industry. The selected candidate will be instrumental in managing our dental office's front desk and billing processes.

Key responsibilities:

• Accurately process patient claims and predeterminations to insurance companies
• Responsibly handle scheduling of appointments for both new and existing dental patients using SoftDent
• Timely respond to emails and client inquiries
• Efficiently answer phone calls and respond to voicemails
• Maintain and organize patient medical records in a systematic manner
• Collect estimated co-payments and diligently follow up on existing balances
• Explain treatment plans to patients in an understandable manner
• Verify insurance coverage details and keep them updated
• Maintain up-to-date insurance bluebooks
• Post insurance payments and manage outstanding insurance balances through EFT, virtual card payment, and checks
• Annually re-credential to stay in-network with current insurance plans.

The ideal Billing Manager/Office Manager will preferably have a Associates/Bachelors degree in Accounting/Finance/Business Administration.

Other requirements for the Billing Manager/Office Manager role include and are not limited to:

• 2+ years of medical billing and credentialing experience
• SoftDent software experience preferred
• Demonstrated experience in follow-up and collections
• Strong proficiency in Microsoft Office Excel and PowerPoint

For more information on this Billing Manager/Office Manager role and other full time accounting and finance opportunities, please contact us at 302.985.5183 and reference JO#00800-0013173658.