[ref. q68027217] Operations Program Manager - Newark

KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for Operations Program Manager in Northern California.

Leads a variety of functional and cross-functional improvement programs by defining the intent of programs, overseeing the development of program goals, deliverables and tracking/reporting to ensure project goals are met.

• Provides program leadership for assigned functional and cross-functional program improvement efforts.
• Manages, assesses, and documents program improvement efforts and scope using standard A3 template.
• Defines project scope, goals and deliverables that support business goals in collaboration with the management and other stakeholders.
• Implements quality control measures to ensure project and participant compliance with codes and regulations.
• Coordinates and participates in staff training and competency assessments for program equipment, supplies, and techniques. Develops unit programs, roles/responsibilities, and program algorithms as appropriate.
• In conjunction with other departments/contacts, reviews reports related to participant performance, and provides additional coaching and/or training, as needed.
• Tracks advances in equipment technology, makes recommendations for additional or replacement equipment; coordinates equipment trials.
• Conducts rounds to all patient care areas for consultation, coaching, promotion of program goals and a safe environment. Coordinates training and implementation of program strategies.
• Works with program champions, vendors associated with the program and related hospital departments to develop and distribute publicity materials for program.
• Works collaboratively with organizational stakeholders such as the Department of Nursing, Occupational Health, Rehabilitation Services, Patient Transport, Security Services and other departments to ensure the consistent application of program practices across all groups.
• Serves as a member of program committee, and reports results to Senior Leadership, following appropriate communication channels, and attends unit-based meetings to address program issues.
• In conjunction with relevant hospital departments, maintains data related to program implementation and injuries, including injury expense reduction. Maintains quarterly dashboard of outcome/process metrics.
• Coordinates all interdisciplinary communication efforts regarding program, including paper forms and patient handouts.
• Manages program design and structure to align with organizations' key initiatives and projects within the assigned group, develops strategic input for the Director regarding business objectives of clients for both current and future projects.
• Partners with Operations Manager(s) to identify and develop the leadership needs and internal capacity of the department and facilitates strategic changes in project scope or assignment across the team.
• Coaches and mentor's department staff through change processes and cycles of continuous improvement.
• Works with various departments and physician groups, develops relationships with key stakeholders, and understands their departmental workflows.
• Prepares and maintains accurate, coherent, timely and auditable project records and cost estimates, as applicable, within department guidelines.