Technical Project Manager Aws

Job Description

As a Technical Project Manager need to oversee the project development and support team, manage service-level agreements (SLAs), and work closely with clients to deliver high-quality maintenance services.

Key Responsibilities:

1. Maintenance Planning and Execution:

• Lead the planning and execution of annual maintenance activities webMethods, Talend, Java Microservices, Azure APIM and SAP CPI.
• Collaborate with clients to define maintenance requirements and service deliverables.

1. Technical Leadership:

• Utilize your technical expertise in webMethods, Talend, Java Microservices, Azure APIM and SAP CPI to provide guidance to the team.
• Work closely with developers, system administrators, and technical experts to address issues and optimize the applications.

1. Client Communication:

• Maintain effective and transparent communication with clients regarding maintenance status, issue resolution, and service improvements.
• Conduct regular service review meetings with clients to ensure their needs are met.

1. Resource Allocation:

• Allocate resources, including support personnel and tools, to meet maintenance requirements.
• Monitor workload and performance of the support team, making adjustments as needed.

1. Continuous Improvement:

• Identify opportunities for process improvement and optimization of maintenance procedures.
• Implement best practices and industry standards to enhance the quality of support services.

1. Documentation:

• Maintain detailed records of maintenance activities, incident reports, and problem resolutions.
• Prepare and update maintenance documentation for reference.

Qualifications and Skills:

• Proven experience as a Technical Project Manager for integration middleware like webMethods, Talend, Java Microservices, Azure APIM and SAP CPI.
• Strong technical background with expertise in integration middleware like webMethods, Talend, Java Microservices, Azure APIM and SAP CPI development.
• ITIL certification is a plus.
• PMP or other project management certifications are a plus.
• Excellent project management skills, including the ability to manage maintenance activities with a focus on SLAs and client satisfaction.
• Excellent communication and client-facing skills.
• Experience with incident and problem management processes.
• Familiarity with Azure support services and tools.
• Proficiency in project management tools and software.