Administrative Assistant

We are offering a contract to permanent employment opportunity for an Administrative Assistant in the non-profit industry, based in Los Angeles, California. As an Administrative Assistant, you will play a crucial role in maintaining efficient office operations, providing customer service, and supporting administrative tasks.

Responsibilities:

• Facilitate communication by answering inbound calls and responding to email correspondence
• Deliver exceptional customer service through timely and accurate resolution of customer inquiries
• Accurately enter and update customer data in our databases
• Manage inbound and outbound calls to ensure effective communication and customer satisfaction
• Utilize Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word for various administrative tasks
• Schedule appointments and meetings as needed, ensuring seamless coordination
• Assist in the reception area, providing a warm and welcoming environment for visitors and staff
• Maintain and organize office documents and records for easy retrieval
• Assist in various administrative duties as required, ensuring smooth office operations.
• Bilingual in Korean
• Proficiency in Microsoft Word, Microsoft Excel, Microsoft Outlook and Microsoft PowerPoint
• Ability to handle inbound and outbound calls
• Excellent customer service skills
• Experience with data entry tasks
• Capable of managing email correspondence efficiently
• Ability to schedule appointments effectively
• Familiarity with answering inbound calls
• Strong organizational and multitasking skills
• Good communication and interpersonal skills
• Attention to detail and problem-solving abilities
• Ability to work independently and as part of a team
• Experience in the non-profit sector is a plus.