Medical Receptionist/Front Desk

Job Responsibilities:

• Check-out patient
• Collect co-payments and/or balances
• Schedules appointments and confirm appointments
• Answers and triages calls. Transfer calls appropriately
• Obtain authorizations for FCE and HMO patients as needed
• W/C and IME liaison
• Calls and confirms appointments
• Obtains medical records for new patients
• Scan documents into EMR
• Medical records requests
• Rooms patients on clinic days, takes patient’s vitals (weight only)
• Provides coverage for staff when on vacation, sick or out of office
• Translating for Spanish speaking patients as needed.

Qualifications Required:

• Knowledgeable in electronic medical records. Preferable in Practice Partner but not required
• Must have Microsoft Office Excel skills
• Associate degree or equivalent experience required.
• Ability to work both independently and as part of a team.
• Strong analytical thinking and problem solving skills to root cause and recommend innovative solutions.
• Ability to perform multiple tasks effectively and adapt to shifting priorities.
• Exceptional organizational skills and strong attention to detail.
• Strong sense of urgency and ability to prioritize issues.
• Works well in environment with firm deadlines; results oriented.
• Excellent oral, written and interpersonal communication skills.
• Strong teamwork orientation; willingness to help larger team meet goals and responsibilities.
• Ability to interact effectively with all levels of staff.
• Demonstrated ability to take initiative and achieve results in a fast-paced and changing environment.

Additional Information:

• HOURS: Monday – Friday. Some late hours
• Hourly wage negotiable
• EXPERIENCE: Successful candidate will have 3-4 years of working in a medical office setting.
• PAID TIME OFF: Vacation accrues on a bi-weekly basis at two weeks/year. Sick/personal time accrues on a bi-weekly basis at five days/year. Five paid holidays/year
• MEDICAL, DENTAL AND LIFE INSURANCE
• 401 K