Help Desk Analyst I - Lee

This role offers a short term contract employment opportunity.

• Provide primary support and troubleshooting for issues related to Android Development.
• Manage and maintain systems related to Cisco Technologies.
• Address and resolve issues related to Citrix Technologies promptly.
• Assist users in navigating and resolving issues related to Mac Computers.
• Provide support and guidance in the use of Microsoft tools and software.
• Manage Active Directory and ensure its optimal operation.
• Troubleshoot issues related to Apple Devices.
• Maintain and repair Computer Hardware when necessary.
• Ensure Configuration Management processes are followed and updated.
• Assist in software and hardware Deployments across the company. • Proficiency in Android Development
• Familiarity with Cisco Technologies
• Knowledge and experience with Citrix Technologies
• Ability to work with Mac Computers and Apple Devices
• Expertise in Microsoft and Active Directory
• Understanding of Computer Hardware and Configuration Management
• Experience in Deployments
• Ability to work in a team and independently
• Excellent communication and problem-solving skills
• Proactive approach to troubleshooting and system improvements
• Ability to maintain confidentiality and act with discretion
• Willingness to learn and adapt to new technologies and updates
• Flexibility to work in shifts if required
• Relevant degree in Computer Science, Information Technology or related field.