Medical Administrative Assistant
We are seeking a Medical Administrative Assistant to join our team. The candidate must be a team player who is friendly, and patient with clients and their pets and able to multitask in a fast- paced environment. This role represents a fantastic opportunity to contribute to our mission of delivering consistently exceptional veterinary care.
Employer
Companys Legal Name: Kang Veterinarians Inc.Companys Operating Name: Terrace Animal Hospital
Business Address: Unit 101- 4620, Keith Avenue, Terrace, BC, V8G 4K1
Position
Position: Medical Administrative AssistantType of employment: Full-Time; Permanent
No of positions: 1
Anticipated Start date: As soon as possible
Work Location: Unit 101- 4620, Keith Avenue, Terrace, BC, V8G 4K1
Salary & Benefits
Salary: $29.00 per hour
Overtime, Vacation Pay, Paid Sick Leave, Extended Medical BenefitsWork-life balance through flexible and accommodating work environment
Job Responsibilities
Organizing, setting up, and confirming appointments, which involves efficient communication between staff and patients.Digitally managing medical reports, patient records, and other forms of correspondence.
Managing the scheduling of follow-up appointments and providing patients with reminders of their upcoming appointments.
Assisting in resolving any patient concerns or complaints, always aiming for the highest level of patient satisfaction.
Engaging with patients to ensure completion of necessary forms, documents, case histories, and consent forms.
Maintaining medical records confidentially.
Overseeing billing operations and the preparation of financial statements.
Providing internal administrative support, including document tracking, filing, and reporting duties.
Maintaining inventory and ordering supplies, when necessary, as well as coordinating with suppliers as required.
Ensuring compliance with clinic practices and procedures.
Participating in regular team meetings and continuing education sessions as required.
Keeping the front office area clean, organized, and well-stocked to create a positive first impression for our patients.
Assisting with other duties as assigned.
Job Requirements
Successful completion of secondary schoolMinimum one year of experience in a similar capacity, or education in relevant background
Knowledge of medical terminology
Strong communication skills, both when dealing with clients and staff.
Exceptional organizational abilities, communication proficiency, attention to detail, and problem-solving skills.
Proficiency in utilizing computer applications, including Microsoft Word, Excel, and Outlook.
Upholding ethical standards and maintaining confidentiality regarding patient information
How to apply?
Email:In Person: Unit 101- 4620, Keith Avenue, Terrace, BC
Please mention position tile in the subject line while applying for this job.
We promote diversity in the workplace and are an equal opportunity employer.