Parent Counselor II

placeWest Springfield calendar_month 

Overview:

To act as part of a team to maximize access to childcare programs. To be responsible for intake, eligibility determination, and referrals to childcare. Maintain accurate records.

Responsibilities:

Inform and refer parents regarding child care options

Complete parent intakes, determine eligibility, and assess fees in conjunction with the Department of Early Education and Care (EEC) policy

Handle reassessments, terminations, and changes within caseload

Responsible for updating and maintaining client files

Inform supervisor of parent and/or provider complaints

Qualifications:

Associate's Degree preferred. Child Growth and Development class required.

Ability to work independently and attention to detail a must.

Some computer knowledge, particularly data entry.

Ability to relate to a varied constituency.

Familiarity with human service programs preferred. Transportation required.

Valid Driver’s License and ability to drive required.

Bilingual strongly preferred

placeMiddletown (CT), 38 mi from West Springfield (MA)
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placeSpringfield (MA), 1 mi from West Springfield (MA)
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Relief Residential Counselor

placeWorcester, 41 mi from West Springfield (MA)
Overview: The Relief Residential Counselor provides direct care to youth in one of YOU, Inc.’s 24-hour/7-day-a-week acute or congregate care settings. To this end, the Relief Residential Counselor is part of a pool of staff that provides...