Receptionist

We are seeking a Receptionist to join our team in the higher education industry located in New York, New York, United States. This role offers a long term contract employment opportunity and involves a variety of tasks such as handling reservations, engaging with clients, and ensuring a smooth running of our office space.

Responsibilities:

• Provide a warm welcome to clients and visitors, ensuring a positive first impression of our organization
• Handle reservations for multiple floors within the establishment, managing the process efficiently
• Display strong interpersonal skills, interacting professionally with all levels of staff, including executives
• Use Microsoft Excel, Microsoft Word, and Microsoft Outlook to manage and organize files, schedule appointments, and correspond via email
• Show proficiency in Data Entry by maintaining accurate records
• Demonstrate excellent customer service skills by addressing inquiries and resolving issues promptly
• Manage a multi-line phone system, directing calls as necessary, and ensuring all communication is handled professionally and timely
• Maintain a well-organized, efficient office environment by taking care of administrative tasks as needed
• Ensure all guests are offered refreshments such as coffee and water, enhancing their experience at our establishment
• Adhere to all security procedures, including background checks and fingerprinting. • Proficiency in answering multi-line phone systems
• Demonstrated ability in providing excellent customer service
• Experience with data entry tasks
• Proficiency in email correspondence
• Strong interpersonal skills
• Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Experience in organizing files in a systematic manner
• Ability to schedule appointments effectively
• Prior experience in a similar role within the higher education industry is desirable
• High school diploma or equivalent education level required
• Ability to manage multiple tasks simultaneously
• Excellent verbal and written communication skills
• Ability to work in a fast-paced environment
• Strong attention to detail
• Ability to maintain confidentiality of sensitive information
• Experience in a higher education setting is a plus
• Familiarity with office equipment such as printers, fax machines, and scanners.