Customer Service Representative

We are seeking multiple candidates for a one day, 6-hour shift on Tuesday, November 26th, 2024. Hours will be 4 PM-10PM. Please see below for further information and dress code for the event.

This role entails working as support staff at the grand opening celebration of a large well-known retailer’s new location – attendees of the event will be the staff and executives.

• Clearing Small Messes: Proactively identify and address minor messes or spills to maintain a clean and presentable event space.
• Trash Management: Assist in taking out trash bags and maintaining a tidy area for disposal.
• Teamwork: Collaborate effectively with other staff members to ensure a smooth flow of service and address any guest requests or concerns.
• Customer Service: Interact with guests in a courteous and friendly manner, aiding as needed, and ensuring their overall satisfaction.
• Flexibility to assist where needed!

You will be on your feet the entire time, please plan accordingly!

Dress Code:

• White button up shirt with full length sleeves (non-sheer)
• black slacks or long skirt (knee length or longer)
• black or white shoes (closed toe, no sneakers, no heels)

• Role: Customer Service Representative
• No minimum years of experience required, entry-level candidates are welcome to apply
• Must have the ability to answer inbound calls effectively and professionally
• Experience or familiarity with call center customer service is preferred
• Excellent customer service skills, with an ability to handle customer queries and complaints
• Data entry skills are essential, with a focus on accuracy and speed
• Must be able to handle email correspondence professionally and promptly
• Experience with both inbound and outbound calls is a plus
• Proficiency in Microsoft Excel and Word is required
• Should have the ability to handle order entries accurately and efficiently
• Ability to schedule appointments, manage calendars, and coordinate meetings effectively