Suites and Catering Supervisor | Part-Time | Columbus Clingstones
Oak View Group:
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview:
The Suites and Catering Supervisor is responsible for overseeing the serving of guests in the suites and club area. The Suites and Catering Supervisor must be personable and able to work in an ever-changing fast-paced environment. They will assist the Premium Manager with projects including training, inventory and special events.This role must maintain excellent attendance and be available for work events as scheduled per business needs.
This role pays an hourly rate of $16 to $18.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
This position will remain open until May 2, 2025.
Responsibilities:
- Oversee the setting up of food and beverage service areas within the premium club and suites based on event needs.
- Ensure all premium-level operations are prepared and meet quality and hospitality standards before events.
- Supervise team members during baseball games and special events, maintaining a positive atmosphere for staff and guests.
- Monitor food and beverage quality, inventory control, and product requisitions, ensuring compliance with safety and sanitation standards.
- Enforce safe alcohol service policies, including verifying guest ID, observing intoxication levels, and taking action when necessary.
- Maintain and ensure proper setup of club functions, including linens, dishware, and equipment, while adhering to health and safety standards.
- Communicate effectively with internal departments and clients to ensure smooth event execution.
- Assist management with policy enforcement, employee training, inventory management, and special projects.
- Provide excellent guest service by observing and responding to additional requests and supervising beverage service.
- Practice effective employee management, including coaching, counseling, and completing HR-related documentation.
- Perform additional duties as assigned by managers and supervisors.
Qualifications:
- Ability to supervise the work of others.
- Ability to walk and stand for up to 12 hours.
- An ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner, which focuses on generating a positive, enthusiastic, and cooperative work environment.
- Ability to speak, read, and write in English.
- Ability to work well in a team-oriented, fast-paced, event-driven environment.
- Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
- At least 1-2 years’ experience working in a supervisory capacity in a fast-paced restaurant or catering environment.
Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence.Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.