E-Commerce Associate - Part Time

Why Suncrest:

We are a privately owned organization with the goal to change the expectation of hospice care on a nation level. To view our mission statement, please click the following link: https://www.suncrestcare.com/about/#mission

We are searching for a motivated person who would like to grow with us to start in a part time capacity.

Benefits:

• Competitive Hourly compensation
• A culture with an emphasis on appreciating and valuing the team member
• The opportunity to be part of a rapidly growing national company
• Work in a high-end office building with access to amazing views, gourmet style café, covered parking, and full gym and locker room.

Details:

They will be responsible for managing product replenishments, liaising with vendors, overseeing kit preparation and delivery, and providing customer service to internal employees regarding all orders.

Key Responsibilities include the following:

1. Product and Internal Store Management:

• Oversee all store operations, ensuring inventory accuracy and smooth workflows.
• Maintain stock levels and coordinate inventory replenishments on a monthly basis.

1. Vendor Communications:

• Serve as the primary point of contact for vendors, including:
• Alpha Graphics
• 4imprint
• TruWear
• Scrubs & Beyond
• Hopkins
• ShipCentral
• Establish regular communication (daily, weekly, or as needed) to manage orders, resolve issues, and maintain relationships with vendors.

1. Monthly Replenishments:

• Manage and execute monthly replenishment schedules for Suncrest and Brighton locations.
• Ensure timely order placements and stock refills to meet demand.

1. Quarterly Auto-Ship Orders:

• Plan, order, and manage quarterly auto-ship orders for Suncrest and Brighton.
• Collaborate with vendors to ensure timely delivery of products.

1. Kit Preparation & Distribution:

• Assemble replenishment kits, including barcoding and poly bagging all items.
• Coordinate kit delivery to the warehouse for distribution. (will need to have a valid drivers license, own a car to drive to warehouse to drop off kitted items)

1. Inventory Tracking:

• Maintain and update spreadsheets to track inventory levels, replenishments, and shipments.
• Ensure accurate records of stock and delivery activities.

1. Employee Customer Service:

• Provide responsive and professional customer service to Suncrest and Brighton employees regarding order statuses, inquiries, and product availability.
• Address employee concerns, resolve order discrepancies, and handle any product-related issues in a timely manner.
• Keep employees informed about order timelines and replenishment schedules.
• Facilitate custom orders for employees between design team and vendor.

The successful candidate will be energetic, passionate, and possess excellent communication skills. We are looking for a dynamic individual who understands the importance of this role in our organization, and who will be dedicated to efficiency, accuracy, and providing excellent customer service.

Qualifications:

• Excellent written and verbal communication skills to interact with vendors and internal teams.
• Strong concept and strategy development skills
• Proven ability to manage multiple priorities with excellent organization and time management skills
• Ability to work efficiently in a fast-paced environment, independently, with tight deadlines.
• Excellent customer service skills with a desire to build and nurture relationships
• A overall professional, courteous, and helpful demeanor, working in a corporate setting
• Must have a background in ecommerce merchandising, inventory management, and logistics coordination
• Previous experience in product inventory management, tracking systems (excel, e-commerce, and other similar software/plug-ins), vendor coordination is preferred.

This role is essential to ensure the timely availability of products and supplies for Suncrest and Brighton, providing key support to the operations team.

Status: Part-Time (25-30 hrs a week) - at Corporate Headquarters in Sandy, UT