Human Resources Change Agent Consultant

1. Saravanan Ganesan

Required Hours/Week: 40hrs./Week

Summary of Position:

• The Bureau of Human Resources and Labor Relations within the end client is seeking a highly motivated, team driven, and detail-oriented Human Resources Change Agent to collaborate with our Project Management team, Department of Information Technology, and a Business Process Engineer
• for a Human Resources Business Operations Transformation project geared towards analyzing and optimizing HR Workflow processes which are paramount to improving efficiency, transparency, accountability and agencywide communications across all Divisions/Business Units
• The ideal candidate will leverage their HR expertise to analyze and optimize HR processes necessary to support the project goal and maximize the experience of all end-users.
• Responsibilities includes process analysis, quality control, as well as identifying target areas for process automation and quality assurance.

Job Duties:

• Collaborate with the end client's project team, business process engineer, the Division of Information Technology, Human Resources stakeholders, and other business units agencywide in order to conduct a detailed analysis and evaluation of existing Human Resources processes.
• Recommend process optimization strategies to enhance efficiency, reduce time lags, eliminate bottlenecks, and improve the experience of Human Resources, Job Candidates, and Agency Staff
• Engage in a comprehensive gap analysis by identifying business process areas within the operational workflow that require necessary changes to improve digital communications, streamline internal systems documentation, and optimize standardization.
• Recommend priorities for process change implementation based on guidelines developed by the project team.
• Track business process reengineering performance against identified opportunities and KPIs (both efficiencies and growth) in conjunction with HR and DIT executive leadership and project management team.
• Periodically evaluating the effectiveness of the HR Business Process Re-engineering Plan and overarching change management strategy.
• Actively engaging with all impacted stakeholders and end-users by routinely conducting change management training exercises.
• Recommend enhancements to the HRIS, where applicable
• Develop training plan for implementation of new processes.
• Present high-level and detailed findings and recommendations to project team, stakeholders, Steering Committee, and other agency leadership as needed.
• Report progress, work plans, and roadblocks to end client's project team.
• Stay up to date with the latest developments in the Human Resources industry and apply that knowledge to recommend best practices and methodologies for both current and future use.

Qualifications and Requirements:

• Bachelor's degree in business, Human Resources Management, Computer Technology, or related field
• Proven experience as a Human Resources consultant, preferably with a local, state, or federal government agency
• Experience as a business process engineer or business process change agent.
• Experience collaborating with enterprise-wide cross-functional teams using and affected by Human Resources-related processes.
• Proven experience analyzing business and technical processes for Human Resources transactions.
• Proven experience as a business process engineer or senior business analyst
• Experience analyzing functionality of Human Resources Information Systems, Human Resources Management