Account Manager

Must have electrical engineering degree

Position Summary:

Regular business travel (approximately 25%) is required to promote sales activities and provide customer support, typically within the United States, with some international travel within North America.

Job Responsibilities:

Sales Activities:

• Pursue new business opportunities with existing and potential customers as outlined by the company's strategy.
• Build and maintain meaningful relationships with customer Purchasing and Engineering teams through frequent communication, including in-person meetings, virtual sessions, phone calls, and emails.
• Collaborate with Management and Engineering teams to ensure success in meeting customer needs.
• After comprehensive training, gain proficiency in the product portfolio and technical specifications.
• Prepare and deliver corporate and technical presentations to customers.
• Understand customer requirements and recommend motor solutions that align with those needs.
• Handle commercial negotiations and conduct contract reviews with customer purchasing teams.

Marketing Activities:

• Conduct market research to identify emerging technologies and trends, sharing findings within the department.
• Investigate competitor and customer product strategies to remain informed.
• Participate in customer supplier conferences and attend technical trade shows to discover new business opportunities.
• Enhance department awareness of potential new applications for the products.

Account Management Activities:

• Serve as the customer advocate by working closely with Management, Operations, and Quality teams to ensure customer needs are met.
• Maintain detailed customer program information in the CRM system.
• Establish and manage sales forecasts for assigned customers.
• Monitor inventory levels to prevent overstock or understock issues while ensuring 100% on-time delivery, leveraging detailed program knowledge.
• Resolve overdue accounts with professionalism and diplomacy using your established contacts.
• Arrange and host customer visits to company facilities.

Skills & Qualifications:

• Strong sales and technical aptitude.
• Excellent customer service skills with the ability to translate customer needs into practical solutions.
• Strong negotiation skills, both internally and with customers.
• Clear and persuasive communication skills to articulate product benefits.
• Strong interpersonal skills to build relationships and networks with diverse teams and clients.
• Ability to balance persistence and patience in daily activities.
• A willingness to continuously learn new skills and share knowledge with others.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Must hold a valid drivers license.

Minimum Requirements:

• Education: Bachelors degree required. A degree in Electrical Engineering or a related technical field is preferred.
• Prior Automotive B2B sales experience is a plus.
• Must possess a valid passport and drivers license.

Cultural sensitivity and an appreciation for working with colleagues globally are important. The ideal candidate thrives in a team-oriented environment and takes personal satisfaction in both individual and group achievements.