Manager, Sales Operations

The ideal candidate will have a minimum of 5 years of experience in sales operations, with at least 3 years focused on commission calculation.

Job requirements:

• Salesforce & Tech Stack Optimization: Develop and enhance Salesforce infrastructure and processes to build a scalable, data-driven system supporting sales, finance, marketing, and customer success.
• Commission Tracking & Calculation: Accurately track, calculate, and validate sales team commissions for field representatives and sales development representatives. Ensure timely and accurate disbursement, handle discrepancies, and maintain comprehensive records for audits and reporting.
• Sales Operations Management: Implement and manage sales operations strategies and workflows, track performance metrics, and communicate insights to business partners.
• Data Management: Enforce data hygiene and integrity across sales systems to ensure accuracy and consistency. Create and maintain reports and dashboards to monitor performance and KPIs for reps, teams, and departments.
• Feature Requests & Integrations: Identify, plan, and prioritize end-user feature requests, evaluate vendors, and manage integrations.
• Cross-Departmental Collaboration & Industry Knowledge: Participate in strategic meetings, stay updated on industry best practices, and support continued growth with new technologies.
• Deal Desk Support: Assist with contracts, RFPs, and other Deal Desk requirements.

• Experience: Minimum of 5 years in sales operations, with extensive experience in Salesforce administration, including the development of workflows and process optimization. As well as at least 3 years of specific experience in commission calculation and management.
• Technical Skills: Proficiency in Salesforce, including report and dashboard creation, workflow automation, and data management. Strong understanding of sales tech stacks and CRM functions.
• Analytical Skills: Proven ability to track, calculate, and validate commissions, analyze performance metrics, and enforce data integrity.
• Communication Skills: Excellent verbal and written communication skills, with experience in conveying performance insights and collaborating across departments.
• Project Management: Experience managing end-user feature requests, vendor evaluations, and system integrations. Ability to prioritize and handle multiple tasks effectively.
• Industry Knowledge: Up-to-date with best practices, emerging technologies, and industry trends to support growth and evolving business needs.

Salary Range 100K-120K

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Stock Option Plan