Assistant Operations Manager
Hours: Monday to Friday 8:30am to 5 pm
General Overview
The Assistant Operations Manager will establish and implement short and long-range objectives for the assigned department, oversee related functions and activities, and administer company policies and procedures.
Supervisory Responsibilities:
- May hire and train new staff or assist management with this process.
- Coordinates and oversees the day-to-day workflow of subordinate staff in the department.
- As requested by the Manager, conducts or assists with performance evaluations that are timely and constructive.
- Assists the Manager with employment actions, including discipline and termination of employees in accordance with company policy.
Job Duties and Responsibilities:
- Monitors departmental performance, identifying and facilitating opportunities to increase productivity and efficiency.
- Manages daily aspects of the department and its staff to ensure projects are completed and goals and customer needs are met.
- Collaborates with other managers to plan, direct, and coordinate programs and projects.
- Collaborates with other managers to analyze costs, benefits, and losses of company profits.
- Drafts, submits, and presents various performance and management reports.
- Oversees the Inventory Control Manager, approving or facilitating purchases as needed; negotiates related pricing contracts and verifies costs and receipts.
- Manages conflicts and resolves complaints about or within the department.
- Performs other related duties as assigned.
Skills/Qualifications:
- Excellent verbal and written communication skills.
- Ability to create and present ideas, reports, and budgets in various formats.
- Ability to work both independently and collaboratively.
- Excellent time management skills with the ability to assign and delegate tasks.
- Proficient with Microsoft Office Suite or knowledge of Sage 100 is preferred.
- Excellent organizational skills and attention to detail.
- Operations Manager experience
- Managerial/supervisory experience
- Inventory Control/Warehousing experience
- Interpersonal Skills
- Reading Skills
- Customer Relations
- Diplomacy
- Professionalism
- Math Aptitude
- Organization
- Planning
- Time Management
- Proficiency in MS Office
- MAS 200 software
- Sage 100 (a plus)
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.- Lift and/or move up to 30 lbs. at times
- Regularly sit for long periods of time while reaching with hands and arms
- Ability to read, write and comprehend complex written or oral instructions, short correspondence, and memos
Language Ability:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Education/Experience:
High school diploma or general education degree (GED); or equivalent combination of education and experience. Computer experience a must. 2 – 4 years prior experience in office management required. Knowledge of MAS 200 software
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and stoop, kneel, crouch or crawl. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch or crawl.
The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, ability to adjust focus and ability to see color.