Customer Service Representative
Robert Half Catasauqua
Are you a patient listener and an articulate speaker? Do you thrive in a dynamic, fast-paced work environment, solving problems, and leaving customers satisfied? If that sounds like you, we have the perfect opportunity waiting! We are currently seeking a Customer Service Representative to be the frontline of a brand and foster positive relationships with customers.
Responsibilities:
- Responding promptly to customer inquiries via phone, email, or chat
- Providing product information and helping customers navigate our services
- Resolving product or service problems by identifying the customer’s issue and determining the best solution
- Maintaining accurate records of customer interactions, transactions and comments
- Working closely with the team to enhance customer experiences
- Striving to meet or exceed service targets set by the organization
Requirements:
- High school diploma or equivalent, higher degree preferred
- Proven customer service experience, preferably in a similar role
- Excellent communication and listening skills
- Ability to work under pressure and handle stressful situations
- Solid knowledge of MS Office suite and CRM systems
- A knack for problem-solving and critical thinking
For immediate consideration, call us at 610.882.1700!
Robert HalfAllentown, 4 mi from Catasauqua
Service Representative to join their team. Join our team as a Bilingual Customer Service Representative, supporting patients in their healthcare journey by providing financial guidance and assistance.
This role involves contributing to a compassionate...
RandstadAllentown, 4 mi from Catasauqua
Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to a role and a firm that will champion your growth in the financial services industry
• You’ll play a critical role in the operational success of this local...
Robert HalfBethlehem (PA), 6 mi from Catasauqua
Are you a customer service guru who thrives on helping others? Look no further! We are on the hunt for an enthusiastic, proactive CUSTOMER SERVICE REPRESENTATIVE to join a dynamic team. in the Lehigh Valley area. As a personable, problem-solving...