Human Resources - General

This role functions within a fast-paced, multitasking environment.

Responsibilities:

• Coordinate and schedule interviews for internal and external candidates, considering multiple locations and time zones.
• Deliver exceptional customer service to candidates, employees, managers, and recruiters regarding coordination and interview scheduling requests.
• Maintain and manage complex interview arrangements, such as coordinating with multiple panel interviewers and managing process documentation.
• Provide clear, sustainable, and trend-setting solutions and answers to our candidates, recruiters, and interviewers.
• Manage large volumes of interview scheduling requests and ensure requests are processed timely.
• Maintain detailed and current knowledge of the company's interview scheduling procedures and documentation.
• Support HRSC with service calls, inquiries, or tickets as needed during peak periods.
• Send out reminders of scheduled meetings and partner with recruiters and managers to address schedule changes or modifications to the structure of interviews.
• Provide guidance to candidates on facility and travel arrangements.
• Manage all resolutions and actions in line with company policies and agreed processes. • Proven experience in Human Resources or related field
• Demonstrated skills in Customer Service and Coordination
• Proficiency in Microsoft Outlook and other business software
• Experience in Documentation and Policy development
• Knowledge of Hiring Processes and HR Administration
• Ability to Schedule Appointments and manage Scheduling effectively
• Proficiency in English and Spanish languages
• Experience in Training and Supervising staff
• Understanding of Business Process Functions
• Familiarity with Case Management and KPI Reporting
• Excellent Time Management skills
• Ability to travel as required for the role
• Experience in Workstation Support and Operations
• Familiarity with 'About Time' software or similar project management tools
• Proven skills in Process Improvement
• Ability to work Onsite as required
• Understanding of Procedures relevant to the role
• Familiarity with HR-related Financial Notes and processes.