Receptionist

We are offering a short term contract employment opportunity for a Receptionist in Rowley, Massachusetts, 01969, United States. As a Receptionist, you will play a crucial role in maintaining the smooth operations of our office by managing customer interactions, handling administrative tasks, and ensuring effective communication within the team.

• Serve as the first point of contact, managing incoming calls and logging customer queries and complaints.
• Contribute to the team's efficiency by undertaking light administrative tasks, including filing and mail management.
• Actively participate in maintaining an organized work environment by logging orders and other pertinent information into our internal systems.
• Schedule appointments and manage correspondence via email to ensure effective communication with customers and team members.
• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage data and maintain accurate records.
• Leverage your interpersonal skills to provide excellent customer service.
• Utilize your skills in answering multi-line phone systems to manage communication effectively.
• Ensure the accuracy of data entry to maintain up-to-date and reliable customer records.
• Use your organizational skills to manage files effectively and ensure easy access to information.
• Assist in ordering lunch and managing other office-related tasks to contribute to a positive and productive work environment. • Minimum of 2 years experience in a receptionist role
• Proficient in managing multi-line phone systems
• Strong customer service skills
• Capable of performing data entry tasks with accuracy
• Experience with email correspondence in a detail oriented setting
• Excellent interpersonal skills
• Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Experience in organizing files and maintaining an organized workspace
• Ability to schedule appointments efficiently and effectively