Administrative Assistant

We are in the search for a diligent Administrative Assistant to join our team in the Telecom Services industry, based in Deerfield Beach, Florida. This role offers a contract to hire employment opportunity, where you will be tasked with various administrative duties, including the processing of customer applications, maintaining customer records, resolving customer inquiries, and monitoring customer accounts.

• Utilize Microsoft Word and Excel to create and format documents and spreadsheets
• Scan and archive documents ensuring legibility and correct cataloging
• Handle and respond to customer inquiries via email and inbound calls
• Schedule appointments and manage calendars using Microsoft Outlook
• Ensure data entry tasks are completed accurately and efficiently
• Utilize Microsoft PowerPoint for presentations as needed
• Verify and ensure all information is correct before archiving
• Navigate through various software and systems to execute tasks
• Follow directions to create spreadsheets from existing logs
• Administer tests as required by the organization • Proficiency in Microsoft Office Suite (Microsoft Word, Excel, PowerPoint, and Outlook)
• Experience in answering inbound and outbound calls
• Excellent customer service skills
• Proficiency in data entry tasks
• Ability to manage email correspondence effectively
• Experience in scheduling appointments
• Ability to perform scanning tasks
• Strong organizational and multitasking abilities
• Excellent verbal and written communication skills
• Ability to work in a fast-paced, dynamic environment
• Strong attention to detail and problem-solving skills
• Ability to work independently and collaboratively within a team.