Senior QA Engineer
Overview:
Frontline Education is the leading provider of school administration software, empowering strategic K-12 leaders with the right tools, data and insights to proactively manage human capital, business operations and special education. Educational organizations representing over 80,000 schools and millions of educators, administrators and support personnel have partnered with Frontline Education in their efforts to develop the next generation of learners.Frontline is dedicated to driving engagement across K-12 school systems and supporting the continuous improvement of employee effectiveness and efficiency with solutions for proactive recruiting and hiring, absence and time, professional growth, student information systems, special education and interventions, payroll, benefits and financial management.
We are seeking a Senior QA Engineer 2 to participate in the agile development team with a focus of regularly releasing high quality features and improving the overall client experience. This role defines strategies for testing complex features and ensures the successful implementation of those strategies.It is an exciting role that provides opportunities to work on a wide array of projects in a fast-paced environment.
This role reports to the development manager and works closely with Development, Architecture, Product, Customer Success, SaaSIO and Strategic Partners to deliver solutions that simplify the daily work life of the front line of education.
Responsibilities:
Test Strategy and Execution:
- Define and implement comprehensive test strategies to ensure the quality of complex features.
- Lead exploratory testing sessions and facilitate cross-functional swarm tests for thorough coverage.
- Design, develop, and maintain automated test suites for regression testing and continuous integration, ensuring efficient and reliable test execution.
Collaboration and Communication:
- Actively participate within Scrum teams, providing valuable insights and fostering a collaborative development environment.
- Proactively communicate project status, risk analysis, and findings to key stakeholders, ensuring transparency and informed decision-making.
- Collaborate with engineers and product owners to identify and resolve defects early in the development lifecycle, enabling timely delivery of high-quality products.
QA Process Improvement:
- Continuously improve the QA process by performing root-cause analysis of defects, identifying trends, and proposing solutions.
- Mentor other QA engineers, providing guidance, technical expertise, and promoting best practices within the team.
- Participate in the review and provide constructive feedback on test plans authored within the organization, fostering a culture of continuous improvement.
Qualifications:
- Bachelor's degree in computer science or a related field
- 8+ years of experience as a QA engineer with a proven track record of success
- Excellent analytical and problem-solving skills with a focus on root-cause analysis
- Strong understanding of Agile methodologies and various test methodologies (Functional, Automation, Regression, Performance, Load)
- Expertise in testing web-based applications, including tools like Selenium, Cypress, or Playwright
- Ability to write, maintain, and analyze performance tests to ensure application scalability using tools like JMeter, Taurus etc.
- Ability to prioritize and manage time effectively in a fast-paced environment
- Strong communication and interpersonal skills, adept at collaborating with diverse teams
Frontline Education is a pioneer of school administration software purpose-built for K-12 districts. We provide innovative, connected solutions for student and special programs, business operations, and human capital management with powerful data and analytics to empower educators and administrators.
We earn the trust of K-12 leaders across the U.S. by serving as a consistently high-performing, forthright partner of school districts through every dimension of the company.
We're a group of unique and talented individuals that love what we do. We've been lucky enough to land jobs with a rapidly growing tech company that supports an appreciative and friendly customer base. We work hard to make our customers happy, but we like to have a good time in the process.We are a company that strives to think in terms of “we” instead of “me.” We believe in the philosophy of servant leadership and that it’s all about putting others first. We also value the balance between family and work.
Frontline embraces diversity, equity, and inclusivity. We are intentionally building a workplace that respects, supports, and values the identities of all our employees. We believe this to be foundational in developing a strong community in our company.Frontline Education is an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
The perks of being a Frontliner:
Frontline offers a competitive compensation package including a base salary, rewarding bonus structure, 401k match,ESPP and personalized PTO! Our company growth has created a promising environment for career advancement and rewarding challenges.
We offer a tuition reimbursement program for eligible college credit coursework available to employees depending on their status and length of employment.