Front Desk Coordinator

The workplace is a fast-paced, dynamic environment that values excellent customer service and detail-oriented work.

Responsibilities:

• Handle incoming customer inquiries with professionalism and efficiency
• Ensure the accurate processing of customer credit applications
• Maintain organized and up-to-date customer credit records
• Provide exceptional customer service to all visitors and callers
• Handle multi-line phone system professionally, routing calls as necessary
• Utilize Microsoft Excel, Word, and Outlook for data entry and communication purposes
• Assist with concierge services, ensuring customer needs are met promptly
• Maintain a friendly and approachable demeanor, fostering positive relationships with customers
• Use strong interpersonal skills to communicate effectively with team members and customers
• Keep files organized, ensuring easy access to customer information when needed.
• Proven experience in Administrative Assistance
• Proficiency in Answering Multi-Line Phone System
• Experience in providing Concierge Services
• Strong Customer Service skills
• Proficiency in Data Entry tasks
• Excellent Interpersonal Skills
• Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Experience in Organizing Files
• Strong ability to multitask and prioritize in a busy environment
• Excellent written and verbal communication skills
• Ability to maintain a professional demeanor at all times
• Detail-oriented with strong organizational skills
• Ability to handle confidential information with discretion.