Food & Beverage Server | Providence Country Club

placeCharlotte calendar_month 

Overview:

Providence Country Club is seeking Servers to join our team and provide food and beverage service to club members and guests.

We are currently hiring servers for both our club house restaurant as well as for our pool for the summer. There are additional cross training opportunities in banquets as well.

We are actively seeking individuals that enjoy being in hospitality and want to create a fun and welcoming environment for our members. With a focus on total experience and impeccable service, we are seeking servers who know how to create the total package.

Providence Country Club is a McConnell Golf Property. To learn more about the club, please visit our website at www.providencecc.com. To learn more about McConnell Golf, please visit www.mcconnellgolf.com.

Responsibilities:

Responsibilities:

  • Sets up stations and performs assigned side (prep) work.
  • Provides immediate warm and friendly attention to all members and guests upon seating or arriving.
  • Makes sure that children are in the appropriate type of seat and are safe and secure.
  • Distributes food and beverage menus; answers any and all questions.
  • Provides excellent customer service for our members.
  • Fills glasses with ice water and suggests menu items.
  • Ensure that the correct account numbers and names are given for billing.
  • Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and beverage selections.
  • Places orders with kitchen; informs cooks about any special cooking instructions both on ticket and verbally.
  • Assembles food on tray; procures items from each station as necessary.
  • Serves meals; places dishes by courses in front of each person.
  • Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
  • Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
  • Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
  • Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.
  • Presents the bill.
  • Handles all payments as prescribed by standard operating procedures.
  • Keeps dining room and bus station areas clean and organized.
  • Clears, cleans and resets tables that have been vacated.
  • Advises supervisor of any complaints as soon as they occur.
  • Performs clean-up and closing duties as assigned by manager.
  • Attends pre-meal meetings as requested by management.
  • Thanks members and guests; invites them to return.
  • Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
  • Performs other appropriate duties assigned by management.

Qualifications:

Education and/or Experience
  • Two years of comparable wait service experience preferred.
  • The ability to read, write and execute basic math skills.
Job Knowledge, Core Competencies and Expectations
  • Greet and acknowledge members and guests.
  • Is knowledgeable about the menu, buffet and wine list.
  • Ability to time the service of each course.
  • Learns members’ names and their special preferences.
  • Knowledge of wines and spirits.
  • Knowledge of and ability to perform required role during emergency situations.
Licenses and Special Requirements
  • Of legal age to serve alcoholic beverages.
Physical Demands and Work Environment
  • Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
  • Push, pull or lift up to 50 pounds.
  • Continuous repetitive motions.
  • Work in hot, humid and noisy environment.

Salary Range: USD $16.00 - USD $16.00 /Hr.

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