Administrative Assistant

This role is based 100% onsite and offers a long-term contract employment opportunity.

Responsibilities:

• Answering inbound calls and responding to customer inquiries promptly and professionally
• Processing customer applications with meticulous attention to detail
• Maintaining accurate and up-to-date customer records
• Conducting data entry tasks as required
• Managing email correspondence with customers and team members
• Handling both inbound and outbound calls as needed
• Utilizing Microsoft office suite including Excel, Outlook, PowerPoint, and Word for various administrative tasks
• Scheduling appointments and meetings for the COO as required
• Scanning and uploading files to shared drives for easy access and organization
• Providing overall administrative support to the COO and the team.
• Proficiency in Microsoft Office Suite including Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word
• Strong customer service skills and experience
• Ability to handle inbound and outbound calls professionally
• Excellent data entry skills with high attention to detail and accuracy
• Experience in managing email correspondence in a professional setting
• Proven ability to schedule appointments and manage calendars effectively
• Excellent verbal and written communication skills
• Strong organizational skills and ability to multitask
• Ability to work independently and as part of a team
• Problem-solving skills and ability to handle difficult situations with tact and diplomacy.