Clinical Assistant - Orlando Health Cancer Institute - Head/Neck Surg Clin Staff
Position Summary:
As a top cancer care provider in Florida, Orlando Health Cancer Institute is a comprehensive, multidisciplinary
cancer program consisting of six treatment sites and more than 10 practice locations that serve the region’s adult oncology needs. Specializing in more than 200 types of cancer, an expert team of medical professionals provides personalized care with the most state-of-the-art technologies, such as advanced radiation and proton therapies, and bone marrow transplant and cellular therapy.Through a robust research program, the institute also supports physician involvement in numerous research studies and clinical trials that give patients access to innovative diagnosis, treatment and symptom management options. In addition to being accredited by the Commission on Cancer, a program of the American College of Surgeons, Orlando Health Cancer Institute has earned accreditations and certifications in several areas — including medical oncology and hematology/oncology, radiation oncology, cellular therapy, rectal cancer, and breast care — from the respective accrediting organizations, and recently was named in the 2023 Becker's Hospital Review “60 Hospitals and Health Systems with Great Oncology Programs” list.
Orlando Health Cancer Institute is part of the Orlando Health system of care, which includes 24 award-winning hospitals and ERs, 9 specialty institutes, 14 urgent care centers, 100+ primary care practices and more than 60 outpatient facilities that span Florida’s east to west coasts and beyond.Collectively, we honor our 100-year legacy by providing care for more than 142,000 inpatient and 3.9 million outpatient visits each year.
Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible so that you can be present for your passions.“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.
Position Summary
The Clinical Assist is trained in structured clinical assessments, professional documentation, population health workflows and team-based care in an ambulatory office or inpatient hospital setting to facilitate efficient and effective medical care between patients and clinical team members.
*Preferred a Bachelor Degree in Science/Research or Medical Scribe work experience*
*Work schedule Monday - Friday Day Shift, located downtown*
Responsibilities:
Essential Functions:
- Gathers data through patient or caregiver interviews and direct or indirect observation of clinical team member.
- Documents clinical data, assessments, procedures, and patient education according to Orlando Health and department specific policies.
- Accurately and thoroughly document medical visits and procedures as they are being performed by the physician or APP.
- Assists the physician, APP, or clerical team members by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation.
- Effectively chart prep for upcoming appointments, ensuring complete charts before patient arrival.
- Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
- Able to help lead and participate in departmental committees and special projects as assigned.
- Demonstrates competency in specific tasks and skills as defined by the practice.
- Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
- Supports and demonstrates effective and professional communication with patients and family members.
- Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellent standards.
- Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined in Orlando Health policies.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
- Must be able to demonstrate the knowledge and skills necessary assess data appropriate to the age-specific needs of the patients on his or her assigned department and/or unit.
- Demonstrates awareness of medical/legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
- Practices the efficient use of supplies.
- Assists business office as needed with reception, scheduling, and discharge of patients.
Qualifications:
Education/Training:
- High school graduate or equivalent
- Bachelor's degree in an area of science/medicine preferred
Licensure/Certification:
- Hold completion certification of an Orlando Health verified clinical documentation training program or complete a verified training program within 2 months of hire
Experience:
- Minimum one (1) year of experience in a health care related position or health related education