Lead Medical Assistant
Overview:
Exciting Career Opportunity with Avance Care!
Join our rapidly expanding network of 37 practice locations in the Triangle Area (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington, NC.
Avance Care is dedicated to elevating the standard of healthcare. As one of North Carolina's largest networks of independent primary care practices, we offer comprehensive services to support the physical, mental, and emotional health of our patients.
As a Lead Medical Assistant, you’ll oversee back-office duties with collaboration and direction by Office Manager and Physicians and help facilitate the flow of the office acting as a liaison between the physicians and patients by working directly with the physician to provide high quality customer service and clinical care.
- This is a full-time role involving rotating 12-hour weekday shifts with no weekends.
- Our Primary Care clinic operates in a busy, fast-paced environment, and we seek a candidate who thrives under such conditions.
- We offer a comprehensive benefits package available on the first of the month following 30 days of employment.
Selected Responsibilities:
- Assist in hiring new employees for the clinic
- Completes monthly safety checklist
- Participates in training of new hires and/or current staff regarding Medical Assistant Procedures and Responsibilities
- Ensures Avance Care competency checks completed on all new clinical employees
- Oversees and ensures completion of tasks performed in the back office
- In collaboration with the Office Manager, the Lead Medical Assistant will:
- Assist in implementation of new tasks and protocols
- Assist with staff meetings/huddles and provide feedback regarding issues in the back office
- Distribute work tasks in and to the department
- Assist with daily/weekly/monthly tasks including, but not limited to weekly deposits
- Meeting/Greeting/Assisting patients promptly, efficiently, and in a professional manner
- Answer telephones promptly for nurse calls
- Performs administrative and clinical duties as workload necessitates
Candidates should have a High School Diploma, or equivalent and preferably one of the following certifications: CMA, CCMA, RMA, or EMT, along with at least two years of Lead Medical Assistant experience.
Other Priorities:
- Strong verbal and written communication
- Ability to maintain confidentiality and integrity
- Acts as a role model within the clinic
- Maintains a positive, respectful attitude, high team spirit and morale
- Communicates between the front and back end of the clinic
- Demonstrates flexible and efficient time management and ability to prioritize workload
If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume.
Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
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