Vice President Quality, Strategy, & Operations

Overview:

Where you matter as much as the work you do

Work with us to improve the quality of life throughout Georgia through partnerships with the U.S. Centers for Disease Control and Prevention, Georgia Institute of Technology, and other organizations and make a bigger, greater impact than you ever thought possible.

Description:

This role is vital to ensuring that healthcare organizations provide high-quality care while meeting regulatory requirements, improving patient outcomes, and optimizing operational efficiency.

KEY RESPONSIBILITIES:

1. Strategic Planning and Development:

• Under the direction of the Chief Quality Officer, Emory Healthcare, develop the departmental quality and patient safety strategy to meet organizational goals, focusing on improving clinical outcomes, patient satisfaction, and safety
• Lead and design efforts to monitor, measure, and improve quality metrics, ensuring alignment with national standards, regulatory requirements (e.g., CMS, Joint Commission), and internal benchmarks
• Oversee initiatives aimed at reducing healthcare-associated infections, readmissions, and other key performance indicators

1. Operational Efficiency:

• Collaborate with other senior leaders to ensure quality initiatives are integrated into the daily operations of clinical and administrative teams
• Collaborate with key leadership to manage the day-to-day business operations related to quality initiatives, such as monitoring performance metrics and ensuring the department meets goals and targets
• Align operational strategies with quality goals, ensuring that resources (human, financial, and technological) are effectively deployed
• Oversee budgets related to quality and patient safety programs and ensure financial stewardship and responsibility
• Incorporate new technologies and innovative practices to enhance quality and operational efficiency

1. Data and Analytics:

• Utilize data analytics and reporting tools to track and analyze performance indicators across departments and care settings
• Collaborate with key stakeholders to develop dashboards, reports, and performance reviews to inform decision-making
• Use data to identify areas for improvement, establish baselines, and monitor progress over time

1. Health Equity:

• Partner with key leadership to champion health equity, well-being, inclusion, and belonging initiatives that enhance the patient experience, improve outcomes, and staff experience
• Ensure the health system adopts evidence-based practices that align with the latest clinical guidelines and best practices to advance equity in quality

1. Stakeholder Engagement:

• Work closely with the C-suite, department heads, and clinical leadership to align quality and operational goals with overall business objectives
• Build relationships with external stakeholders, such as payers, regulators, and community organizations, to drive quality initiatives.

1. Value Based Programs and Ranking Systems:

• Partner with key leaders in the development and execution of strategies aimed at improving healthcare quality while optimizing costs under value-based programs
• Develop strategies to drive optimal performance on rankings systems
• Integrate clinical, operational, and financial strategies to promote high-quality care and effective resource use
• Lead initiatives to integrate clinical and claims data to track and measure performance within value-based payment programs

SKILLS:

1. Clinical and Operational Expertise:

• Deep knowledge of healthcare delivery systems, clinical workflows, and operational management
• Experience in managing quality and safety initiatives in a hospital, health system, or managed care environment

1. Leadership and Strategy:

• Strong leadership skills with experience in leading cross-functional teams to achieve organizational goals
• Ability to develop and communicate a clear vision for quality improvement and operational excellence

1. Regulatory Knowledge:

• Expertise in healthcare regulations, accreditation processes, and quality reporting requirements (e.g., CMS, NCQA, Joint Commission)
• Knowledge of patient safety frameworks

1. Data Analysis and Metrics:

• Proficiency in using healthcare analytics tools, electronic health record (EHR) systems, and performance management software
• Ability to interpret data and translate findings into actionable insights

1. Change Management:

• Experience in driving change within complex healthcare organizations
• Ability to influence stakeholders and lead cultural shifts towards a focus on quality and patient safety

MINIMUM QUALIFICATIONS:

• Masters degree in healthcare administration, public health, business administration (MBA) or a related field is required.
• Ten (10) years of progressive leadership in roles that bridge strategy, finance, and operational responsibilities in healthcare related field.
• At least 5 years in a senior management role at a complex highly integrated health system
• Preferred: Clinical credentials, such as an RN, MD, or allied health certifications

The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.

Additional Details:

Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.

ACCOMODATIONS: EHC will provide reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.

PHYSICAL REQUIREMENTS: (Medium/Max 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.