Los Angeles - Scientific Affairs Coordinator - REMOTE

We adhere to the highest scientific and ethical standards as we work each day to promote understanding of celiac disease, empower our patient and provider community, and collaborate with partners and stakeholders to carry our mission forward.

Position Overview:

The ideal candidate will have hands-on experience in a clinical research environment, such as a Contract Research Organization (CRO) or as a Clinical Research Coordinator, with expertise in clinical trial management and patient engagement. This position offers a unique opportunity for professional development while making a meaningful impact on advancing treatments and a cure for celiac disease.

Key Responsibilities:

• Manage the day-to-day operations of the iRecruitCeliac.org Call Center, including serving as a member of the call staff to pre-screen prospective clinical trial participants.
• Train and supervise call staff to ensure high-quality patient interactions, adherence to clinical trial protocols, and compliance with Good Clinical Practice (GCP) guidelines.
• Analyze performance metrics and recommend process improvements to enhance efficiency, participant engagement, and recruitment outcomes.
• Advise on and implement strategies to improve patient recruitment, retention, and overall clinical trial services.
• Identify and execute opportunities to refine and expand existing patient recruitment services, including multi-site and multi-country clinical trial initiatives.

• Serve as a liaison between patients, clinical trial sites, CROs, sponsors, and the Foundation to streamline operations and communication.
• Collaborate with the Scientific Affairs team to ensure alignment of services with emerging trends and best practices in clinical research.
• Act as a resource for participants, providing clear and compassionate communication about clinical trial opportunities and processes.
• Support the preparation and review of Scientific Affairs materials, ensuring clarity, accuracy, and consistency with organizational messaging.

• Contribute to the planning, implementation, and tracking of Scientific Affairs projects to ensure alignment with organizational goals and timelines.
• Assist with scheduling, budget tracking, and other administrative tasks to maintain efficient operations within the Scientific Affairs team.
• Participate in strategic decision-making and planning, with potential for growth into a leadership role within the Scientific Affairs team.

Qualifications:

• Bachelor’s degree in life sciences, public health, or a related field or equivalent experience in clinical research or patient recruitment.
• 3+ years of experience in clinical research, patient recruitment, or working with CROs, trial sponsors, or clinical sites.
• Familiarity with patient advocacy organizations or patient-centric programs is a plus.
• Excellent written and verbal communication skills for effective interaction with researchers, CROs, sponsors, and patients.
• Proven project management skills, including scheduling, timelines, and budget tracking with strong ability to analyze data, track performance, and recommend process improvements.
• Knowledge of clinical trial processes and Good Clinical Practice (GCP) guidelines.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Demonstrated proficiency with digital tools and databases for recruitment and reporting.

Benefits:

• Full-time, remote work position with a 9/80 schedule
• Comprehensive medical, dental, and vision insurance
• 403(b) retirement savings plan with a 6% employer match
• Generous personal time off (PTO) and paid holidays
• Employee Assistance Program offering counseling and support for mental health and personal challenges