Medical Receptionist

As the first point of contact for our patients, the successful candidate will possess excellent communication skills, a high level of organization, and a genuine passion for patient care.

Responsibilities:

1. Warmly greeting patients and efficiently managing the check-in and check-out processes.
2. Accurately verifying insurance details and ensuring all documentation is up-to-date.
3. Obtaining necessary referrals as required, coordinating with other healthcare providers and insurance companies.
4. Handling the reception fax, sending and receiving necessary documents and paperwork efficiently.
5. Scanning forms and maintaining clear, accurate electronic records.
6. Answering phone calls professionally, and responding to patient inquiries promptly.
7. Scheduling, rescheduling, and canceling patient appointments following patient needs and office schedules.
8. Proactively addressing and clearing work queues to ensure organized task management.
9. Providing friendly, effective reception services to enhance patient satisfaction.
10. High School Diploma or equivalent required
11. Prior experience in a front office medical role or similar role in a healthcare setting.
12. Excellent verbal and written communication skills.
13. Strong time management, organizational, and multitasking abilities.
14. Familiarity with Epic Electronic Medical Record/Scheduling platform is advantageous but not essential; comprehensive training will be provided.
15. General proficiency in computer software applications.
16. Dedicated adherence to patient confidentiality and HIPAA laws.