Administrative Coordinator
Robert Half Reading
We are offering a contract to permanent employment opportunity for an Administrative Coordinator based in Reading, Pennsylvania. This role is integral to our operations, serving as a key point of contact and support in our financial aid services.
The Administrative Coordinator will be responsible for maintaining accurate financial aid records, providing guidance to students, and collaborating with various departments to ensure a smooth financial aid process.
Responsibilities- Accurate processing and maintenance of student financial aid applications
- Providing detailed guidance to students and families on financial aid processes, policies, and deadlines
- Advocacy for students to ensure a seamless experience in the financial aid process
- Collaboration with various campus departments to align financial aid with recruitment strategies and coordinate with Student Accounts on billing matters
- Assistance in maintaining compliance with financial aid regulations and assisting with audits and reports
- Development and distribution of financial aid resources, organization of workshops and events, and staying abreast of financial aid trends and regulations for accurate guidance
- Answering inbound calls and managing calendars as part of administrative office duties
- Reviewing and filing documents as part of customer service responsibilities. • Proficiency in answering inbound calls, demonstrating excellent telephone etiquette and customer service skills.
- Expertise in calendar management, including scheduling and coordinating meetings, appointments, and travel arrangements.
- Exceptional communication skills, both written and verbal, for effective interaction with all levels of the organization.
- Solid experience in administrative office duties such as filing, document review, and data entry.
- Strong customer service orientation, with the ability to handle inquiries and complaints professionally and effectively.
- Familiarity with filing systems and procedures, and the ability to maintain organized and efficient records.
- Experience in document review, ensuring all paperwork is complete, accurate, and filed appropriately.
- Knowledge of student financial aid processes, with the ability to guide and assist students in understanding and applying for aid.
Allentown, 30 mi from Reading (PA)
an impact. With your help, we can turn the tide on substance use disorder.
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