Robert Half - Credit/Collections Supervisor/Manager

We are offering an exciting opportunity in the financial sector located in Grand Blanc, Michigan. The role of Credit/Collections Supervisor/Manager involves managing member solutions collection programs and ensuring portfolio performance. This role is based in a credit union setting and entails a wide range of responsibilities, from loan underwriting to bankruptcy processing.

• Oversee and manage the credit union's Member Solution's Collection programs to ensure efficiency
• Lead the Member Solutions Department, coaching and training team members in diverse areas such as loan restructures, bankruptcy processing, and loan servicing
• Handle loan underwriting for consumer, mortgage, and commercial loans
• Oversee areas of Bankruptcy Administration, Reserve Analysis, Credit Bureau Disputes, Deposit and Loan Fraud, Foreclosures, and Repo Assets
• Stay updated on compliance matters associated with the department responsibilities and advocate for necessary changes
• Act as a liaison between Credit Union Team Members, Loan Review Committees, Members, and other credit union department leaders
• Handle third-party vendor management for the collections arena, collection system configuration, and deploying internal credit risk controls
• Assist the Chief Lending Officer with planning and strategic initiatives
• Perform administrative duties in regards to requirements of Secondary Mortgage Market Due Diligence requirements as well as SBA, Student Lending and all other internal needs of the Member Solutions Department.
• Minimum of 7 years of experience in a credit/collections supervisor/manager role or similar and 3 years supervising a team.
• Experience working in a banking and/or credit union environment is mandatory.
• Proficiency in managing Portfolio Performance
• In-depth knowledge of Credit Portfolio
• Experience in handling Commercial Collections
• Understanding of Loan Structure and its implications
• Knowledge of Bankruptcy Law, particularly from a Creditor's perspective
• Experience in dealing with Foreclosure cases
• Familiarity with the workings of the Federal Reserve
• Expertise in Credit Risk Management
• Experience in managing Consumer Loans
• Proficiency in Commercial Lending processes
• Knowledge of Commercial Mortgage procedures
• Experience in dealing with Mortgage Default cases
• Understanding of Loan Underwriting and Mortgage Loan Underwriting
• Familiarity with Credit Risk Models and their application
• Experience in handling Student Loans
• Understanding of Credit Union Policy
• Proficiency in Credit Underwriting
• Knowledge of Small Business Administration procedures and policies