Care Coordinator
PAP and member engagement would include telephone, written correspondence, fax, or app. This position will also include supporting the Care Navigator team in outreach to pharmacies and physician offices to obtain patient contact information or other needed information.
- Remote
- Starting ASAP
- MUST HAVE 1 year experience with PBM and/or medical background
- 1 year CRM platform experience prefered
- $20-22/hour
If you are interested and available, please send your resume to jenni.josten@randstadusa.com. Thanks!
salary: $20 - $22 per hourshift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
Utilizes resources to assist members in timely dispensing of medication by manufacturer and vendors.
Supports department and client requirements in the meeting of turnaround times by working as needed toensure all referrals are handled with a focus on timely specialty drug delivery.
Provides support in meeting client expectations regarding efficiency, service levels, privacy maintenance, andquality of decision-making.
Responsible for maintaining compliance with ERISA, HIPAA, and client specific requirements.
Works as part of the team to meet business unit objectives. Expects and accepts work in an environment
where change agility is fundamental to success.
Ability to deal with a diverse customer base in a friendly manner, including medical and pharmacy office
providers, hospitals, members, home infusion providers and other vendors inclusive of our drug cost saving
efforts.
Must display empathy and effective listening skills to deliver successful cost savings transitions of care.
Acts as an advocate for change.
Skills- Patient Care Coordination
- Patient assistance programs
- HIPAA
- Problem Solving
- Written Communication
- effective listening
- Vendor Management
- Years of experience: 1 year
- Experience level: Entry Level
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At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.