Administrative Assistant

We are offering a contract to hire employment opportunity for an Administrative Assistant for our client, located in Norton, Ohio, United States. This role involves providing essential administrative support, handling inbound calls, and maintaining excellent customer service standards.

Responsibilities:

• Handle incoming calls, providing information and assistance to clients and team members
• Maintain and manage data entry tasks ensuring accuracy and efficiency
• Engage in email correspondence, responding to queries and forwarding information as necessary
• Utilize Microsoft Excel for various tasks including data management and reporting
• Download and rename contract files, ensuring proper organization and accessibility
• Scan and manage insurance renewals, keeping records up-to-date
• Deliver high-quality customer service, resolving inquiries promptly and effectively
• Utilize Microsoft Outlook and Microsoft Word for communication and document creation purposes
• Maintain accurate customer records, updating information as needed
• Proficiency in Microsoft Word, Excel, and Outlook is vital for this role.
• Must have experience in data entry tasks and be able to maintain high levels of accuracy.
• Excellent customer service skills are a requirement, as the role involves frequent interaction with clients and colleagues.
• The ability to handle and efficiently respond to inbound calls is essential.
• Experience with email correspondence is necessary, as the role involves communication with internal and external parties via email.
• Ability to multitask and effectively manage time to meet deadlines.
• Strong organizational skills and attention to detail are crucial.
• Must possess good verbal and written communication skills.
• Experience in the construction or contractor industry would be advantageous.
• A proactive work ethic and the ability to work independently as well as part of a team are important.
• Familiarity with office management procedures and basic accounting principles will be beneficial.