Customer Service Representative
Adecco Healthcare & Life Sciences is hiring a Customer Service Representative in Bronx, NY! This role is onsite. Please read below and apply with an updated resume for consideration.
Type: Three -month contract, opportunity for extension or fulltime offerSchedule: Monday – Friday, 8:00 AM to 4:30PM
Pay: $17.00 per hour
Responsibilities of the Customer Service Representative:
- Develop and maintain positive relationship with client.
- Work onsite at client location collaborating with providers, client personnel and patients.
- Obtain precertifications, authorizations and other referrals as assigned
- Meet with patients to discuss billing questions, collection TOS and other outstanding balances.
- Validate insurance and other billing information.
- Identify any problems/trends and communicate them to management for resolution
- Make appropriate calls to carriers to maximize reimbursement on accounts to be worked.
- Meet current production, utilization, and quality standards.
- Participates in trainings/meetings as required
- Presenting data to appropriate parties and partnering to develop resolutions
- Ability to take and make patient phone calls and assist client front desk operations
- Assist in other duties as assigned.
Qualifications for the Customer Service Representative:
- High School Diploma / GED (or higher)
- 1+ years of customer service experience
- Ability to work onsite in Bronx, NY.
- Experience with Microsoft Word (create correspondence and work within templates), Microsoft Excel (data entry, sort / filter, and work within tables) and Microsoft Outlook (email and calendar management
- Weekly Pay
- 401(k) Plan
- Skills Training
- Excellent medical, dental, and vision benefits
Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
IMPORTANT: This Customer Service Representative job is being recruited for by Adecco’s Healthcare & Life Sciences division, not your local Adecco Branch Office.
For opportunities available at Adecco Healthcare & Life Sciences go to https://www.adecco.com/en-us/employers/industries/healthcare-life-sciences
Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.adeccousa.com/candidate-privacy/. The Company will consider qualified applicants with arrest and conviction record.
Pay Details: $17.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance