Lexus of Stevens Creek Product & Delivery Specialist - San Jose - ref. b24418419

Overview:

Our LDS team gets to work with an amazing sales team and by working for Lexus of Stevens Creek, you can be sure that you will be surrounded only by the very best.

• This position is located 100% on site at Lexus of Stevens Creek in San Jose, CA.

Benefits of working with us:

• Full suite of medical benefits, which includes health, dental and vision insurance.
• 401K with a generous Company match
• Team member discounts for cars, service, parts, and retail goods
• Tuition reimbursement
• Ongoing training and industry education through our in-house “Penske College” to help advance this position from a job to a career.
• Employee Referral Bonus Program because your friends will want to work where you do.
• Company and corporate partner discounts to companies like GE, Dell, Microsoft, Quicken, and many others.

Responsibilities:

• Deliver purchased vehicles at dealership or to guests at designated locations
• Inspect vehicles to detect damage and confirm the presence of accessories listed on the invoice
• Ensures vehicle serial numbers match those on the delivery paperwork, and sign documents for sale/lease of vehicle.
• Completes delivery paperwork/electronic transaction in a timely manner as defined by dealership
• Arrives on time to scheduled appointments and maintains constant communication with the designated sales personnel on each vehicle delivery reporting back on any issues, concerns, or schedule changes
• Stays current with all product knowledge, especially regarding new features, accessories and the benefits and convenience for our guests
• Introduces guests to dealership operations, including the service and parts departments, to emphasize to guests the quality and efficiency of the dealerships service operations.
• Maintain and achieves the sales and guest satisfaction objectives set by management
• Perform other administrative duties as assigned by management
• Maintain high ethical standards in all actions
• Always maintain professional appearance

Qualifications:

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This individual should possess:

• A high school diploma or equivalent
• A minimum of one (1) year customer service experience in the automobile or technology industries, preferred
• Knowledge of vehicle leasing principles; basic mathematical concepts (such as add, subtract, divide, multiply, and percentages); equity values and depreciation; and laws that govern retail automotive sales
• Ability to coordinates activities with other employees (team player); read and comprehend instructions and information in the English language; learn and understand the federal, state, and local laws which govern retail auto sales; use good judgment in challenging situations; pay attention to detail; follow-up with guests and employees; work well with the public; communicate in a professional manner on the phone, internet and in person; use standard office equipment
• Must be fingerprinted and obtain a sales and must have a valid California driver’s license and maintain an acceptable and safe driving record

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical and Environmental Demands

The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:

• Individual must be able to sit and stand for long periods of time.
• Able to withstand outdoor weather.
• Use hands and fingers in repetitive motions, daily.

I also understand that this job description does not constitute a contract of employment nor alter my status as an at will employee.

Why Penske Motor Group:

WHAT SETS US APART FROM THE COMPETITION!

As the #1 New & Pre-Owned dealership in Northern California, we have the largest inventory, offer great values, above all we make sure that our Guests and Team Members are treated special; and that is one of the reasons that it's not only a pleasure to shop here but to work here as well.

We are looking for the best and brightest to join our team!

Are you eager, well-rounded, and ambitious?

Do you value exceptional guest service?

Are you ready for the new adventure in your career?

Then apply with us today!

WHAT DO TEAM MEMBERS HAVE TO SAY?

Want to know what it’s like to work here? Check us out on Glassdoor.com! [...]