Bilingual Intake and Resource Support Staff
Reading
Overview:
Salary $43,000 year
Scope of PositionAssist customers with intake and resource center activities
Responsibilities:
Essential Functions- Keep program participants on task in job search activities
- Answer questions in a computer lab setting
- Assist with the navigation of online job boards and online application processes
- Provide guidance in navigating state systems related to Unemployment
- Assist in PA CareerLink® registration and enrollment
- Assist visitors with the completion of the Digital Intake Form
- Input data retrieved from completed paper copies of the Digital Intake Form into
- Ensure bulletin boards, brochures, flyers and documents intended for public
- Demonstrate an awareness and commitment to the balance of individual and
- Inform jobseekers of services available in partnership with PA CareerLink® or
- Support efforts to facilitate the one-stop center’s orientation sessions
- Other opportunities as available
Qualifications:
Education and Experience Requirements- Must have experience in a team-oriented environment
- Able to interact with a wide variety of individuals and demonstrate a positive
- Demonstrated telephone, computer, and written communication skills
- Must be proficient in Microsoft Office suite products
- Ability to maintain flexibility as needs of the contract require
- Bilingual in Spanish
Southwestern Human ServicesAllentown, 30 mi from Reading (PA)
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