General Manager

Position Overview :

Salary: $60K-$70K/yr.

Other responsibilities include making operational decisions in a timely manner, meeting financial goals, and leading a team to work in a collaborative manner to exceed guest expectations and drive increased revenue.

Benefits:

• Health, Dental and Vision insurance
• Paid time off
• Paid sick leave
• Paid holidays and vacation
• Advancement opportunities

What You’ll Do:

• Leads and develops a strategic team that promotes a safe environment that provides exceptional guest service while directing the management team and ensuring all staff members perform at a consistently high level
• Assures staffing levels and management coverage is appropriate to meet the needs of the business and maximize the customer experience
• Ensures execution of all employee recognition and incentive programs as documented
• Promotes positive employee relations including effective delegation of managerial duties, fostering high staff morale, upholding operation standards, and execution of the performance management process
• Analyze financial reports and develop action plans to grow revenue and control expenses in order to meet or exceed annual budgets
• Will be held responsible for weekly, monthly P&L forecasting and assist with submitting annual budgets and all venue expenses/purchases
• Maintain systems which insure overall fiscal responsibility for inventory, etc.
• Responsible for all aspects of the operation including attractions, entertainment, food and beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives
• Set store goals by period and hold managers accountable for setting and meeting departmental goals
• Capitalizes business opportunities in the market area by executing Company marketing strategies to drive sales
• Deliver an unparalleled guest experience through the best combination of food and beverage and attractions in an environment catered to all ages
• Maintain a safe and secure environment for all guests and staff
• Continuously improves operational execution through attention to detail and adherence operating standards and standards
• Provide training support for New Store Openings, as needed
• Other duties as assigned

What You’ll Need:

• A bachelor’s degree in hospitality management, Business Administration, or a related field is preferred.
• Family Entertainment, Sports and Entertainment, Hotel, and or Specialty Restaurant Management as an Assistant General Manager or General Manager
• Must have large full-service experience.
• Proven supervisory experience, demonstrating the ability to lead a team effectively.
• Strong understanding of hospitality operations, including guest services, accounting, attractions, arcade, redemption, and revenue management.
• Experience in handling guest complaints and resolving conflicts professionally.
• Familiarity with property management systems and proficiency in Microsoft Office Suite (Outlook, Word, Excel).
• Previous experience in budgeting and financial reporting

Physical Demands:

• Ability to lift, carry, push, or pull up to 10 pounds.
• Capable of standing, walking, and working in confined spaces throughout shifts, always maintaining visibility to guests.
• Must possess the stamina to remain active and engaged during busy periods, ensuring responsiveness to guest needs.
• Adept at moving throughout the hotel property, which may involve significant distances between buildings and areas.
• Hearing and visual acuity to observe staff performance and detect emergency situations, responding appropriately.

Please Note: Selected candidate will be required to train in Orlando, FL and Tampa, FL for 30-45 days. Housing will be provided.

It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job.

Visit our website at: Elev8 Fun — Indoor Adventure Parks

Pay Range: USD $60,000.00 - USD $70,000.00 /Yr.