Traveling Business Office Manager

Overview:

Smile, You’ve Found Us!

Are you passionate about caregiving? Would you like to work with the best team in the world? If so, Diversicare invites you to apply.

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence, which we extend to all those we are privileged to serve.

If you wish to make a difference in the lives of our patients and residents, APPLY NOW!

Full Time Benefits include:

• Medical/Dental/Vision
• Excellent 401k plan
• Tuition Reimbursement
• Vacation, Holiday, and Sick Time
• Long and Short Term Disability
• Employee Assistance Program
• Life Insurance
• Referral Bonuses
• DiversICARE - employee hardship fund
• Pay advancement program - OnShift Wallet

Diversicare provides post-acute care services to patients and residents at 45 skilled nursing and long-term care centers in eight states, primarily in the Southeast, Midwest and Southwest United States. Together, with our team of dedicated healthcare professionals, we leverage our diverse strengths to provide each patient and resident with healthcare serves that best meet their needs.

It is Diversicare’s Mission to “Improve every life we touch by providing exceptional healthcare and exceeding expectations.”

We are guided to excellence by five Core Values: Integrity, Excellence, Compassion, Teamwork and Stewardship, as well as 12 Service Standards.

Our Service Standards are in place to offer support. They lead us to what matters most to our company: creating a warm, caring, safe and professional environment for our customers and each other.

Our culture of impassioned service delivery is the Diversicare Difference.

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Responsibilities:

business office manager functions in the following states: AL, KS, MS, TN, and TX

1. Assist residents and their families with the application process to determine

1. Ability to perform a variety of tasks while interacting with residents, family

1. Daily Census Reconciliation: Running reports, balancing census, and resolving

1. Assembles invoices and corresponding statements for accounts payable and

1. Maintains necessary billing and financial information on resident business files

1. Maintains resident trust accounts, balances monthly and sends statements to

1. Maintains general petty cash and resident trust petty cash and makes necessary

1. Accumulates records from the department managers and accomplishes the monthend closing, reporting all necessary information for Regional Business Office and

1. Reconciles Petty Cash Card bank statements monthly.
2. Performs and coordinates all collection efforts with the Administrator.
3. Sends bills monthly to residents and third-party agencies; maintains accurate

1. Maintains Medicare/Medicaid logs and prepares information for year-end audits

1. Maintains system for recording payables/receivables and accurately completes

1. Knowledge of reimbursement system, allowable services, and documentation

1. Reconciles room and board to the monthly census.
2. Maintains confidentiality of all information with HIPA and PHI regulated

1. Maintains effective communication with residents, families, and facility staff.
2. May coordinate the processing of Center Payroll and team member benefits.
3. Ensures referrals are processed to include a financial evaluation of the potential

1. Maintains working knowledge of the facility's practices related to all pay status

1. Ensures residents are accurately admitted, transferred, and discharged from the

1. Ensure resident pay status changes are accurately recorded on the facility’s

1. Ensures admission paperwork is completed and filed according to Diversicare

1. Collaborates with interdisciplinary team members, physicians, consultants, and

1. Participate in accounts receivable review calls/webinars and in-person meetings

1. Accepts ownership and accountability for the successful completion of all

1. Process accurate monthly statements and collect on balances owed.
2. Monitor and, at time, intervene/assist with individual applications throughout

1. Maintain the Medicaid Pending portal with Notes and Updates to Application

1. Participate in decisions for handling Medicaid Pending patients’ current and

1. Understands the Medicaid Pending application process and collaboratively

1. Manage the Medicaid Application Process by working with the patient’s

1. Other duties as assigned.

Must be able to travel extensively- M-F up to 52 Weeks per year. This is a HEAVY travel position… Up to all states in which we operate.

Qualifications:

• Associates Degree preferred, will consider an equivalent combination of work experience

• 1+ year’s prior Business Office, Accounts Payable, and/or Medical Billing and Collections

• Ability to adapt rapidly to different systems and software with proficiency.
• Clerical ability required to detect and avoid errors in posting figures between accounts.
• Good interpersonal skills are needed to effectively work with residents, families, and

• Ability to travel 5 days a week.
• Promote understanding of complex systems/processes and effectively train others.
• Ability to perform analysis and respond appropriately to findings and conclusions.