Temp to hire - cs call center expert
- October 16th MUST HAVE A MINIMUM OF: 1) A BACHELOR'S
- $21.00 2) 2 YEARS OF CALL CENTER EXPERIENCE Will be assisting customers with bringing accounts current and any other account related questions.
- 8pm, M-F (with some rotating Saturdays from 8am
- 12pm which will be considered OT
- 8 months** WITH OPPORTUNITY FOR ADVANCEMENT ONCE PERM YOU WILL RECEIVE:
- Full benefit package
- Auto discounts
- Pay increase
- Hybrid schedule
- Full gym access on site
- Tuition reimbursement
- Triple pay for working the holidays
MUST PASS CLIENTS BACKGROUND SCREENING PROCESS
salary: $19.5 - $21 per hourshift: First
work hours: 8 AM - 8 PM
education: Bachelors
Responsibilities
Job Duties:
- Assist customers with inquiries, account status, and problem resolution by utilizing existing resources and applications available
- Process payments and payoffs
- Perform miscellaneous task as assigned
- Adheres to appropriate Compliance policies and procedures
- Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
- Customer support
- Customer Relations
- Typing Skills
- Telephone Etiquette
- Customer Service
- Active Listening
- Follow-up
- Call Center Support
- Empathy
- Years of experience: 2 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.