[ref. d89851202] CSR - Customer Service Representative

We are seeking a Customer Service Representative to join our team in St. Louis. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.

• Answering customer inquiries via phone, email, and chat
• Assisting customers with product information and ordering
• Resolving customer complaints and issues in a timely and professional manner
• Maintaining accurate records of customer interactions and transactions
• Collaborating with other departments to ensure customer satisfaction

Requirements:

• Must be at least 18 years of age
• Must be able to commute to the St. Louis area on a daily basis
• Must be authorized to work in the United States

• High school diploma or equivalent required; some college coursework preferred
• 1+ years of experience in a customer service role
• Excellent communication skills, both verbal and written
• Strong problem-solving skills and ability to think critically
• Ability to work well in a team environment

If you are a motivated individual with a passion for providing excellent customer service, we encourage you to apply for this exciting opportunity.

Benefits:

• 401(k)
• Health insurance
• On-the-job training

Shift:

• 8 hour shift
• Day shift

Work Location: In person