Vice President, Inpatient Operations

placeRoslindale calendar_month 

Overview:

Hebrew SeniorLife employees set the highest standard in our commitment to redefine the experience of aging. With compassion, resilience, and determination, we make a difference in the lives of patients, residents, their families, and the broad senior care community every day.
And they in ours as well. These life-changing connections give our work meaning and fuel our desire to advance our potential. To be all that we can be. At Hebrew SeniorLife, that’s uniquely possible. Because here we’re supported to always keep growing.

And as we do, so does our collective impact.

Our benefits include:

  • Excellent medical and dental benefits, available on your first day for positions over 24 hours/week
  • A 403b retirement plan open to all employees, including per diems
  • Generous paid time off
  • On-site health and wellness programming
  • Tuition reimbursement and scholarships
  • An employee recognition program

Responsibilities:

Reporting to the Executive Vice President of Health Care and partnering closely with Hebrew SeniorLife (HSL) and Hebrew Rehabilitation Center (HRC) facilities and real estate leaders, the Vice President of Inpatient Operations, will hold the ultimate responsibility for the ancillary services and business operations of the Long-term Chronic Hospitals and Rehabilitative Services Units at both Hebrew Rehabilitation Center (HRC) Roslindale and HRC – New Bridge.
The VP of Inpatient Operations oversees the operations and budget of culinary, laboratory, pharmacy, and radiology services at both Roslindale and NewBridge. The Vice President of Inpatient Operations also manages contracted services relationships such as biomedical engineering and ambulance/ride services.

The Vice President of Inpatient Operations will also serve as nursing home administrator of the RSUs and the SNF at Orchard Cove.

The Vice President is responsible for assuring the delivery of high-level facility support services and maintaining compliance with HRC LTCH and RSU regulations specifically associated with the environment of care.

Reporting to the Vice President of Inpatient Operations: Vice President of Clinical Nutrition and Culinary Operations, Manager of Laboratory Services and Radiology, Director of Pharmacy, Senior Director of Financial Operations and Supply Chain, and Executive Assistant.

A key element of this role is the ability to communicate effectively across departmental and organizational boundaries. The VP will build and maintain collaborative relationships: Executive Directors of NB IL, NB AL and HCBS, Directors of campus shared services, LTCH and RSU Medical Directors, ROS and NB HRC ACNO, HSLCMO and CNO, HRC VP Rehab, HRC VP Patient Access, Senior Director of Quality, Safety and Regulatory Affairs, and Human Resources

Position Responsibilities:

  • - Assured compliance with all state and federal regulations for both the hospital and skilled nursing facility licenses and led onsite surveys by all accrediting agencies, including but not limited to MA DPH, CARF, and CMS.
  • Creating the highest quality of life for the patients by continuously developing and implementing appropriate and necessary policies, programs and activities.
  • Regular interaction with patients and their families on the RSU to obtain feedback, resolve concerns, and provide a high-level of customer service.
  • Promote and support employee engagement through numerous vehicles including but not limited to the GPS process, ROCKS, rounding and communication forums.
  • Managing the overall financial performance of the HRC ROS and NB LTCH and (2) RSUs keeping with HRC’s goals and objectives. Meeting census, revenue and expense targets. Budget oversight projected $65M (excludes clinical direct care staff reporting up through CMO. CNO, and VP Rehab).
  • Coordinating the delivery of services from campus shared service departments such as food services, security, housekeeping and laundry with the leadership of those departments.
  • Overseeing CQI programs for clinical and non-clinical operations of the RSUs in partnership with other key staff and OC SNF
  • Representing HRC at a variety of external health-care and long-term care forums such as MHA, LeadingAge, and Mass Senior Care Association
  • Participate with HSL leaders in identifying growth opportunities specific to ACO agreements, skilled nursing facility relationships, partnerships and/or consolidations.
  • Serve as a preceptor for interested candidates qualifying for nursing home administrator Admin-in-Training (“AIT”) program
  • Leading efforts to coordinate activities with other HSL entities.
  • Responsible for contractual relationships with vendors that include however not limited to biomedical engineering, ambulance/ride services, supply chain.
  • Work with the Executive Vice President of Health Care to set goals and objectives. Translate and ‘operationalize’ objectives into action plans.
  • Staff and present to appropriate Board committees.
  • Embrace HSL’s cultural beliefs and respect for its philosophy.
  • Other related duties.

Required Qualifications:

  • - Current MA Nursing Home license required
  • BA/BS, in health care management or related field. Master’s degree strongly preferred
  • 5-10 years of management experience within complex healthcare or long-term care organizations
  • Minimum of 5 years related experience in senior care
  • Proven experience managing large numbers of staff, sizeable budgets, and working within complex organizations
  • Established track record of working within changing environments
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