Ticket Sales Representative - Inside Sales
Job Description:
The Milwaukee Brewers seek competitive and driven individuals that can thrive in a team environment to join the Club’s Ticket Sales Representative Program, part of the Inside Sales Team. This two-year program will train and prepare participants for a career in sales and sports, with individuals being responsible for generating revenue through the sale of season and group tickets by calling businesses and qualified leads such as individual-game ticket purchasers and lapsed accounts.This position has a strong skill and career development component and individuals will be evaluated annually to remain in the program.
Core duties for this role include, but are not limited to:
- Make an average of 100+ contacts per day by phone call, email, and face-to-face meetings.
- Sell Brewers season ticket packages (full season, partial plans and mini-plans).
- Sell Brewers group tickets, including All-Inclusive Areas, Suites and tailgates.
- Handle a database of assigned leads in an organized and efficient manner.
- Master all ticket sales software and technologies used in selling tickets.
- Build relationships with accounts and prospects through seat visits and call campaigns.
- Maintain a detailed database of records pertaining to ticket sales prospects and current customers.
- Attend and actively participate in weekly sales meetings by providing input on creative sales ideas and feedback on the daily experience within the role.
- Consistently meet or exceed individual sales goals and call requirements.
- Assist full-time ticket sales staff members with ticket fulfillment duties and other support-related tasks.
- Work at the Season Seat Holder Headquarters on game days.
The ideal candidate will have one or more years of experience in customer service, possess a desire to learn, and have a positive attitude and strong work ethic. Candidates with Sports industry and/or Sales experience preferred but not required.
Our Team
In a day-in-age where most entry level positions within the industry are that of an intern, unpaid, or part-time level, this opportunity offers its members the opportunity to learn critical business and sales skills, gain integral professional experience at the Major-League Level, and develop powerful connections within the industry all while earning a base salary and commissions throughout the process.Team members have a crucial stake in helping the ticket sales department and organization achieve its yearly sales goals. Above all else, this team is dedicated to the personal and professional growth of each of its members.
Our Pitch
You come here to make a difference. We are a purpose-led organization, focused on building an inclusive and engaging culture that fosters excellence, collaboration, and ingenuity. We strive to be a model employer and cultivator of talent, empowering our teams to drive innovation through the inclusion of diverse thoughts, ideas and perspectives.We operate at the highest standard of excellence, investing in the development of our staff across all levels and embracing differences through a culture of respect and understanding.
Housing
Starting a new position in sales is exciting and can truly evolve into a very rewarding career path. Our goal is to support new sales representatives beginning their careers, not only with on-the-job training, but also by helping create an environment where they can focus on learning, developing and growing personally and professionally.To help support our new staff, minimize concerns around relocating and affording new housing, sales representatives relocating from 40-or-more miles away from the ballpark are eligible for free Club-provided housing during the first season of employment.
Perks
We are proud to offer a highly competitive perks and benefits package including:
- League wide insurance plan
- Collaborative recognition program and incentives
- Online educational platform for personal and professional development
- Employee Resource Groups
- Paid time off for volunteering
- Year-round diversity, equity and inclusion training and development
- Brewers Home Game tickets, promotional giveaways and other discounts!
For more information about our Crew, other benefits and insight into our Club culture please visit our Careers Page.