Inside Sales Manager

Job Responsibilities

• Work with your team members to facilitate calls, manage work flow, and minimize hold times throughout the sales process.
• Facilitate the entire sales process from the initiation of the original call through finalization of account set-up for each customer you speak with.
• Research and understand our product line and be familiar with each product's function and purpose, so you can confidently upsell our customers to compatible products.
• Maintain an organized workspace and properly file documents, updates, and product information so it is readily accessible for reference and to answer questions.
• Listen attentively to consumer questions and provide answers that are knowledgeable and insightful to encourage product sale.
• Showcase the company's strengths and highlight our brand by talking exclusively about the characteristics that make our organization unique.
• Participate in weekly meetings to discuss benchmarks and personal as well as team goals for the upcoming week.
• Must have experience with B2B / SaaS
• Uncapped commission / OTE

Job Skills & Qualifications

• Strong interpersonal communication skills
• Superior listening skills
• Ability to maintain an organized and professional workspace

• Experience in customer service, sales, and/or retention
• Knowledge of Microsoft Office Suite