[ref. g415620] Capital Group - View Jobs Description

• You have a minimum of 4 years’ experience supporting Customer Relationship Management systems (e.g., Salesforce.com), preferably in support of Sales Teams
• Your experience includes executing day to day Salesforce.com and CRM custom mobile platform tasks including monitoring work queues, user issues, and user access.
• Your experience includes understanding the user’s journey and partnering with internal business teams to become an expert in their business, processes, challenges, and opportunities to design, influence, change, and/or enhance business processes.
• Your experience includes providing in depth analysis and recommendations on business problems.
• You have a keen ability in collaborating with stakeholders and cross functional teams to make key decisions to deliver on strategic objectives.
• You have experience in applying your strong influencing skills to get group decisions while effectively managing/participating in cross functional working teams and ensure alignment, agreement, and advancement.
• Your expertise will help with the transitioning and onboarding of operational teams as we transition from program mode to operations mode.
• Investment Management experience a plus.
• Salesforce Certified Administrator a plus.

Southern California Base Salary Range: $92,423-$147,877

• Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.