Crisis Counselor

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Overview:

Do you have a passion for creating impactful change in the community with at risk-youth? At Seneca, we take pride in being catalysts of change. Become our next Crisis Counselor and make a transformative impact on the lives of children and youth in need.

Join us in supporting communities, fostering resilience, and championing mental health with compassion and dedication.

Now offering a $5,000 sign-on bonus for new employees!

As a Crisis Counselor, you'll offer vital crisis support, structure, mentoring, and coaching to youth, ensuring a safe and nurturing environment. You'll collaborate with the treatment team to stabilize youth and provide case management as needed.

Your role involves delivering crisis and connective services to families facing significant psychological, emotional, and behavioral challenges in various settings such as homes, hospitals, and community spaces. As part of our Mobile Response Team (MRT), you'll respond to crises and support our 8-week stabilization team, working alongside treatment and peer partners to deliver comprehensive care.

ABOUT THE PROGRAMS

The Mobile Response Team (MRT) is a short-term program which supports youth and their families in crisis when there are concerns for immediate safety. The MRT service is intended to offer families, schools, and providers an alternative to calling 911 when law enforcement may not be necessary for the level of presenting concerns.

The goal is to provide early intervention before crises escalate, to divert youth from more restrictive interventions, and reduce criminalization of mental health for youth.

The Short-Term Assessment of Resources and Treatment (START) Program provides stabilization services following a crisis involving a youth within the Pierce County community. The primary goals of the START Program are suicide prevention and safety planning, ongoing crisis management and development of coping skills for youth and their families along with collaboration with other treatment team providers serving the youth.

The goal is to provide crisis stabilization and linkage to long-term services while providing same day crisis services in the home or community.

ABOUT SENECA

Seneca Family of Agencies is committed to providing traditionally marginalized communities a network of outstanding mental health, community based, and educational services. Seneca’s agency-wide Diversity, Equity, and Inclusion (DEI) Advisory Board, Employee Resource Groups, and Language Practice Groups help our employees provide culturally and linguistically relevant services to the families we serve.

Responsibilities:

  • Respond as part of a crisis team to youth and families in crisis within the community
  • Intervene in the youth’s behavior as needed, providing de-escalation and stabilization services
  • Work in coordination with the caregiver and/or social worker as treatment team members, including assisting the social worker in the preparation of a Safety Plan
  • Support discharge planning from hospitals or in-patient programs for youth and families when necessary
  • Complete daily progress notes and crisis call summaries
  • Maintain accurate documentation and paperwork including, but not limited to, mental health notes, time sheets, and mileage
  • Provide on-call response as part of a multi-disciplinary team
  • Maintain a flexible schedule with the ability to work evenings and weekends as needed
  • Utilize crisis communication and de-escalation techniques as per Seneca's crisis response training. This may include intervening with the clients' behavioral program through physical management of the clients, if applicable. Training in additional crisis intervention modalities may be required

Qualifications:

REQUIRED

Must meet one of the following educational requirements:

  1. Bachelor’s degree in related field, plus 2 years of experience working with children, youth, families, or adults in a mental health setting, specifically those with complex and enduring needs.
OR
  1. Master’s degree or higher in a related social sciences field and 1 year of experience working with children, youth, families, or adults in a mental health setting, focusing on those with complex and enduring needs.
  • Ability to work as a team player and with a diverse population
  • At least 21 years of age
  • TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements
  • Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy
  • Proof of up-to-date COVID-19 vaccination

Schedule:

  • Full Time
  • Mon-Fri 12:00 PM-8:00 PM
  • Flexiblity to work one weekend a month
  • On-call responsibilities

Benefits:

  • Starting at $31.17- $33.67 hourly
  • Actual salary dependent on creditable experience above the minimum qualification
  • $5,000 sign-on bonus
  • Additional compensation provided upon passing bilingual language proficiency exam
  • Salary increases each year
  • Comprehensive employee benefits package:
  • Medical, dental, vision, chiropractic, acupuncture, and fertility coverage
  • Long-term disability, family leave, and life insurance
  • 50% paid premiums for dependents
  • 403b retirement plan
  • Employer-Paid Assistance Plan
  • 5 weeks of Paid Time off and 11 Paid Holidays
  • Abundant promotional opportunities across the agency in California and Washington
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