Director of Patient Safety and Quality, Inpatient

Overview:

Our team members are the heart of what makes us better.

It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

Quality goals across the assigned focused areas are monitored, barriers eliminated and are successfully achieved. Facilitates the transformation of inpatient operations by instituting and nurturing an outstanding model for collaboration and teamwork, safety, and high quality, reliable outcomes.

Responsibilities:

A day in the life of a Director of Patient Safety and Quality, Inpatient at Hackensack Meridian Health includes:

• Partners with VP of Patient Safety and High Reliability and other department leaders to provide vision, leadership, structure and direction for continued development of the Department of Patient Safety and Quality.
• Executes the Department of Patient Safety and Quality strategic plan across the network including planning and directing safety and quality.
• Promotes a culture of patient safety and leads systemic implementation of an effective patient safety and quality improvement program across all inpatient hospital settings.
• Facilitates physician and nurse leaders, and staff toward process and system improvements that will support the reduction of preventable healthcare errors and other factors that contribute to unintended adverse events and/or quality outcomes.
• Leads the prioritization and action planning process that focuses on eliminating health disparities.
• Collaborates with Data Analytics and Business Intelligence leadership collecting relevant data for quality improvement and research projects.
• Attends and facilitates relevant Hackensack Meridian Health (HMH) meetings for quality and safety.
• Focuses on key areas including but not limited to women/maternal health, perinatal/infant and social determinants of health; in concert with OB leaders across HMH, serves as the women/maternal health, perinatal/infant health Patient Safety and Quality content expert by designing, planning, implementing and coordinating safety, quality and performance improvement activities for all birthing hospitals (and outpatient facilities).
• Oversees and facilitates Root Case Analysis (RCA) and Apparent Cause Analysis (ACA) process and evaluations.
• Maintains up to date knowledge for the practice of patient safety, performance improvement, and high reliability: Integrates principles using the theories, methods, tools and principles of patient safety, performance improvement, and high reliability, including statistical data collection and analysis.
• Stays abreast of and communicates all regulatory compliance changes and incorporates findings into all resident/patient safety and quality improvement activities accordingly.
• Fosters continuous organizational learning and scaling best practices across the network and between community partners through sharing information and lessons learned electronically, via workshops, tool kits etc.
• Develops and improves meaningful patient outcome metrics through collaboration with front-line teams, leadership and the Steering Committee. Ensures the implementation of best evidence-based practices.
• Promotes external alliances by identifying and building relationships with strategic institutional partners, leveraging existing and building new alliances with community-based health organizations, and developing and maintaining strong relationships with local government agencies.
• Strategizes with leaders to lobby policymakers, track legislative and regulatory priorities, produce advocacy materials, and drive meaningful change for better outcomes.
• Participates in physician recruitment and physician practice contracts focusing on improved maternal - fetal health in mind.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications:

Education, Knowledge, Skills and Abilities Required:

• Master's Degree in Nursing, Health Care Administration, Public Health, or other advanced health related degree.
• Minimum of 7 years of clinical experience in an acute care hospital or relevant Health Care experience.
• Experience with NDNQI & Magnet Accreditation.
• Minimum of 3 years of experience in patient safety and quality.
• Excellent written and verbal communication skills.
• Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms.

Education, Knowledge, Skills and Abilities Preferred:

• Performance Improvement expertise.
• High Reliability Organizations (HRO) experience.
• Mastery of performance improvement methodologies.
• Highly collaborative leader.

Licenses and Certifications Required:

• Certified Professional in Healthcare Quality or Certified Healthcare Quality Management or Quality Management Certification, or other related National Quality certification.
• Attainment of Certified Professional Patient Safety (CPPS) within one year of hire.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!